Saturday | 30 August, 2008
Process Trip
Why Maritz Travel revamped key business processes — and how business and IT came together to make it work
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IS's Seven Levers of Growth 04 February, 2008 13:12:50
CIOs and their IS organizations need to play a greater part in enterprise top-line growth. The challenge is to understand that growth and contribute in the right wayGrowth remains the top priority for most business executives. In most enterprises, this means make more profits - +
Strategy with Oomph 04 February, 2008 13:11:04
Rule One: Never approach strategy making as a purely analytical exerciseIf you had to, which would you choose: to be a great strategic thinker or a great strategy maker? The answer follows the same logic as the question: "Would you rather be smart or rich?" - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
SharePoint 2007: A Tool for All Reasons 04 February, 2008 12:56:06
SharePoint 2007 packs in a sometimes confusing array of features from workflow to search. Here’s how smart IT leaders are making thisAs the technology partner (head of IT) at global law firm Bryan Cave, John Alber saw increasing resources being devoted to keeping multiple information systems integrated and the data flowing among them. Over time, the law firm brought in what it considered the best tools to handle tasks such as document repositories, e-mail management, conflict-of-interest databases and calendar management, to help attorneys and support staff research, collaborate and stay abreast of case developments - +
Getting Your Vendors to Flock Together 04 February, 2008 12:53:09
For better deals and stronger relationships, combine IT, legal and procurement experts in a vendor management officeKeeping track of bids, vendor performance, previous contract terms, alternative providers and technology differences was taking too much time for Bernard "Bud" Mathaisel as he settled in as CIO of electronics manufacturer Solectron in 1999
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phpBB3 takes giant strides from predecessor 05 February, 2008 11:17:14
Few surfers can claim that they never have visited a phpBB site. We speak to the key players of phpBB and find out why this version is better than V 2.2.As the world gets smaller, security threats and spam seem only to grow. PhpBB is the open source Internet Forum package that underlies a majority of the online forums on the Internet and its creators take their motto "creating communities" very seriously. All communities need to interact freely and safely, and although a long time coming, the latest release, phpBB3, has several increased security measures, as well as enhanced collaboration features and mobile optimisation. - +
Behind the scenes of Internet2 31 January, 2008 12:16:27
New network operations manager excited about Dynamic Circuit Network, multicast and IPv6You might think the network you oversee is big, but consider Chris Robb's new job: network operations manager for Internet2, which in October announced completion of a new research and education network boasting initial capacity of 100Gbps nationwide. Robb takes on his new position as an assigned staff member from the Global Research Network Operations Center (GRNOC) at Indiana University. Network World Editor Bob Brown interviewed Robb by e-mail to get an idea of what lies ahead for him and Internet2. - +
Juniper CEO comments on Ethernet switch scheme 31 January, 2008 11:40:24
Scott Kriens argues Juniper can challenge Cisco in switching because "the network has changed"Juniper's entry into enterprise switching with the EX line is rooted in extending a common operating system across the switching, routing and security domains of an enterprise network -- something that's lacking in what's viewed as a mature market dominated by Cisco. Juniper CEO Scott Kriens shared his thoughts on the company's opportunity -- and what it means for Cisco's current competitors -- with Network World President and CEO John Gallant and Managing Editor Jim Duffy at this week's EX launch in New York. - +
Tutorial/How-to: Use Google apps to build your business 31 January, 2008 10:01:42
If you're looking to grow your Web site's reach, it can be vital to use one or all of these servicesGoogle is synonymous with searching the Web, but search isn't the company's sole focus. Google also provides top-notch services that other businesses can use to improve their Web presence, reach new customers, and make boatloads of money. - +
The world according to Linus 29 January, 2008 23:40:29
Computerworld catches up with the man behind Linux, Linus Torvalds, at Linux.conf.auComputerworld catches up with the man behind Linux, Linus Torvalds, at Linux.conf.au
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Sidebar: Five Tips for BPM Success
Maritz Travel's Rich Phillips shares keys for BPM makeovers
1.Think big. "It's critical that people think about the big picture," says Phillips. Don't start with a narrow problem like 'Our contracts need to be written faster.' Start with 'How do we sell?'
2.Get business sponsorship. And get it at a high level. "It's just imperative," Phillips says. "You will run into bumps along the way."
3.Don't forget the change factor. That's especially true if your company has a culture that praises people for solving problems in idiosyncratic ways. "Shifting to process management as a methodology for defining how a business operates involves subtle but important business shifts," says Phillips. "People doing things uniquely may not be better. We're now taking capacity that used to be consumed fighting fires and focusing on customer issues."
4.Plan to communicate and communicate the plan. Stress what the process changes will mean to customers. "I really encourage business leaders to talk about how they are going to communicate the new culture . . . and how it's beneficial to clients," Phillips says.
5.Focus on the end user. IT should pay more attention to customer services than the systems involved in the BPM revamp. "Once we had a common purpose, a common strategy, we had a sense of team and kinship," Phillips says. He advises IT execs to think through the challenges and applications for the business and align the BPM effort with that.
- L McLaughlin
Market Place
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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