Monday | 8 September, 2008
CIO
Shopping for a Future
Change in the CIO role is already upon us, and I would argue that it's a natural evolution. Although technology will always have an integral role in business — we've become dependent on it — we'll see a segmentation of CIO duties
Asiff Hirji 08 March, 2006 13:27:35

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At the other end of the spectrum we have high-IT intensity companies, where technology is a core business function. Within these companies, the CIO will take on a broader role in defining and executing the strategy of the company. A driver of IT decisions at such companies is likely to be whether IT fosters business innovation or creates products. In this environment, the IT leader is a key business leader.

My role as Ameritrade's CIO (before I became COO in August) was to create a high-performance, innovative culture within the IT organization. This role required me to develop a comprehensive understanding of all key business functions, the strengths, weaknesses, opportunities and threats affecting each, and how this information related to the company's strategy. CIOs who develop such knowledge have the opportunity to offer strategic insight to their business peers, which in turn enables them to participate in strategy development.

CIOs at high-IT intensity companies must also excel at communication. However, the role of strategic leader means this CIO's influence extends beyond the technology group and the corporate management team. In the high-IT intensity environment, the CIO becomes a key external "face" for the organization, requiring both charisma and a keen business sense.

Leading the Evolution

No matter which type of company we work for, of course, we have to understand the interconnectedness of technology and overall business strategy. Our ability to provide corporate leadership, not just IT leadership, will be the key to becoming whichever type of CIO our companies need. At every company, today's CIO is expected to enable the business strategy by, among other things, keeping budgets flat, providing transparency and driving change across the organization.

To figure out which future role is right for your company, ask yourself whether IT provides a competitive advantage or is an integral support function. If you rank operational efficiency or client service as a core competency, you are less IT-intensive. If IT cannot be separated from the business and is essential to your products, you're in a high-IT intensity business. Once you have the answer, your challenge is to buy or develop the talent that will enable you to move in the direction required to support the strategy of your firm.

Though it may seem as if the times ahead are uncertain, those of us who have dedicated our careers to the pursuit of exceptional IT leadership are on the cusp of something extraordinary. The changes in store for the CIO have potential to afford more opportunities for IT leaders than ever before.

Current and aspiring CIOs will be able to write their own tickets - to choose the type of organization they want to work in. These choices will be based on each CIO's skills, interest and sometimes the specific opportunity offered. And whatever you choose, you can continue to play an important role in your company's success.

Asiff Hirji served as CIO with Ameritrade from 2003 until August 2005, when he was promoted to COO

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2008 CIO Summit

19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.

The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.

Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.

Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'

Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).

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