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1. Slash the budget.
Small budgets force developers to focus on the essential. Small budgets also make it easier to kill failing projects. For example, imagine a project that has already cost $US20 million. Imagine it's going down the tubes. With that much skin in the game, it's tempting for the CIO to invest another $US10 million in an attempt to rescue it rather than take a huge loss. All too often, he ends up with a bigger one.
Jim Johnson, chairman of The Standish Group, says he forced the CIO of one Fortune 500 company to set a $US100,000 ceiling on all software projects. No exceptions without approval from the CIO and CEO. Johnson claims the company's project success rate went from 0 per cent to 50 per cent.
2. If it doesn't work, kill it.
Bring marketing, program and project management, and IT executives together at the beginning of a project and as it progresses to evaluate every piece of code in development. Is it doing what the business wants? Is it working? Any code that isn't should be mercy killed.
This is called triage, and it's "the perfect place to kill a software project", says Pat Morgan, senior program manager at Compaq's Enterprise Storage Group. He holds monthly triage sessions and says they can be brutal. "At one [meeting], engineering talked about a cool process they were working on to transfer data between GUIs. No one in the room needed it. We killed it right there. In our environment, you can burn a couple of million dollars in a month only to realise what you're doing isn't useful."
3. Keep requirements to a minimum.
Don't start with everything you want the software to do; start only with what it absolutely must do. And don't worry about writing all your needs down, because requirements change.
Every software project traditionally starts with a requirements document that will often have hundreds or thousands of elements. But The Standish Group estimates that only 7 per cent of the features of any given application are actually needed. And a major reason for software failure is feature overload -when a programmer adds a feature that interferes with an essential process. Fixing that disconnect in turn creates another disconnect, and so it goes.
Tom DePauw, manager of IT at Caterpillar Financial Services in Nashville, is using Agile Development to build Cat FinancExpress, a massive Web-based system that integrates three older software systems used for helping customers finance heavy equipment purchases.
"When the project started, Caterpillar Incorporated [the parent company] wanted to see the book," DePauw says, referring to the requirements document. "I held up this single sheet of paper with a diagram on it and said: ‘This is it'."
4. Build on success, not hope.
As often as once a week, and not less than once a month, complete a piece of software. Then have your business deciders test and approve it.
That doesn't mean the software is shipped or deployed, but it must work and it must be bug-free. This is the Agile concept's most radical departure from traditional development. In some software projects, no one shows working code for years.
Ken Moskowitz, CIO of New York City-based Standard & Poor's, dictates weekly builds of his company's software. Every week, the pieces being worked on are compiled and tested. "We've had a great deal of success with it," Moskowitz says of this rigid weekly schedule. "I don't want things thrown across the transom. I don't want: ‘Here, I think I need this. Go and build it, and we'll see if it was what I really needed in the first place'."
5. Keep your development teams small.
The fewer developers the better. Developers should team code.
Proponents of Agile Development swear that team coding is more efficient and produces stronger code than solo efforts. But even Fowler admits that this is one of the harder tenets of Agile Development to accept. Who is teamed and why? How do you budget their time? Expect a learning curve.
Caterpillar's Agile project (in progress for two years with a core team of 15 developers) encompasses 200 distinct financial screens and contains 1.5 million lines of code.
6. Assign non-IT executives to software projects.
Non-IT execs should coordinate with the technical project manager, test iterations to make sure they're meeting user needs, and act as liaison between executives and IT.
With business involved full time, "It's hard for us to say after three months of iterations that we didn't really know how it was going," says Chris Colleran, CTO of a Salt Lake City market research outfit called SpreeRide. Colleran is using Agile Development to set up his company's Web site and some back-end applications and has business executives full time on the project.
"Emotionally it's hard to commit businesspeople to the development process, but it's only counterintuitive because of the way it has always been," he says. "If you think about it, the perfect developer would be half a businessperson and half a programmer."
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
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The IP Storage payoff: Turning your investment into efficient, affordable results
Recent advances in IP-based storage technologies leverage existing technology and staff to easily and cost-effectively build and maintain sophisticated storage networks. Discover the solutions to your data storage challenges with IP storage.










