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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
When Egos Dare 05 June, 2007 10:17:02
For some observers and practitioners, the federated model brings the best elements of centralization and decentralization to the IT table. Others aren’t so sure . . .The monarch was dead. Demoralized and shaken, the organization spent time mourning for a popular and high-profile CIO who had reigned for many years. Then, with time starting to dull the pain, the young princes began sharpening their knives, sensing their best opportunity in years to seize power - +
No Comparisons 03 April, 2007 14:14:02
Benchmarking your outsourcer’s prices against the market is the best lever you have to save money. Too bad your outsourcer may be trying to stop youWhen Darius Jackson became ING's head of IT infrastructure support and service delivery in January 2005, his job was to clean up a mess. two years earlier, the financial services company had outsourced its IT infrastructure (hardware, software, help desk and so on) to a major service provider in a seven-year, $US600 million deal. But now the business leaders of the company are worried that they aren't getting the value they want out of the relationship.
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IT's identity crisis 01 September, 2006 12:15:04
Don Dargel has been working in IT since he was a teenager and now, at age 37, he wants out so badly he's willing to join the National Guard to get extra money so he can go back to college. And yes, he's aware there's a war on. - +
IBM acquires BuildForge 03 May, 2006 08:31:25
IBM announced Tuesday that it has acquired BuildForge, a company that builds software designed to allow users to automate their software development processes to meet audit and compliance requirements. - +
EMC closes acquisition of Captiva 03 January, 2006 19:45:13
EMC has completed its purchase of document capture software vendor Captiva, the storage giant announced Friday.EMC has completed its purchase of document capture software vendor Captiva, the storage giant announced Friday. Captiva stockholders gave the deal their seal of approval on Dec. 23. - +
Cell Network to Acquire Germany's Aperto 24 August, 2000 12:01:01
BERLIN (08/23/2000) - The story "Cell Network to Acquire Germany's Aperto," posted on the wire Aug. 22, incorrectly spelt the name of Cell Network AB's chief executive officer and president. The CEO's correct name is Niklas Flyborg, not Slyborg as previously reported. The story has been corrected on the wire..
Read up on the latest ideas and technologies from companies that sell hardware, software and services. How to Protect Business from Malware at the Endpoint and the Perimeter
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The IP Storage payoff: Turning your investment into efficient, affordable results
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The Secrets of C-Suite Success
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As users persist in their gripes that applications built by corporate developers don't meet their needs, IT managers are increasingly turning to tools and processes that can ease requirements definition and management efforts.
Several large companies and government agencies said that in recent months they have bought or built tools to automate paper-based or verbal requirements-definition methods. Some businesses are also planning to integrate the requirements management process with the rest of the application development life cycle to improve communication between users and developers.
The urgency to improve requirements management processes has prompted some companies to create new positions within IT departments to oversee such efforts.
For example, about six months ago, Ed Barkley was named to the new post of process improvement leader in the IT shop of a large health care company he asked not be named.
Barkley's new role: to implement changes that increase end-user satisfaction with new applications developed in-house. His first order of business: to overhaul the development operation's requirements management process.
"In many cases, we are not delivering to the customers what they wanted," said Barkley, noting that developers often wrongly assume that they understand the needs of their users.
"You see how the current requirements are being developed, [and] you discover that the requirements aren't being understood or documented correctly, if at all," by IT developers, said Barkley, who also heads the Kansas City Rational Users Group. "That is the beginning of the problem. [IT] people assume what the customer wants."
Turning to templates
To help bolster the process at the health care company, IT developers created requirements management templates to provide users with a formal process for listing what they need in new applications.
The company began using the templates this month, Barkley said.
The company hopes use of the templates can first halt the practice of users passing their needs on to developers either verbally or in notes with "large paragraphs of rambling," according to Barkley. The new process also calls for users to approve work on an application at multiple stages of development, he added.
Once the system is in place for an undetermined period, Barkley said, IT will start auditing the process to determine whether user needs are being met and whether users are satisfied with the resulting applications.
If the audit determines that the new process is accepted by users and developers, Barkley said, the health care firm plans to link the templates to IBM Rational's RequisitePro requirements management tool, which it has used intermittently in the past, Barkley said. After that, the company will link the integrated requirements management process with the Rational testing tools it uses, he said.
Brian Kilcourse, chief strategist at Retail Systems Alert Group, a U.S.-based IT research firm, said the inability to meet user needs at many large companies has offset recent major advances in software development technologies -- such as integrated development environments and ever-improving code-generation tools.
"We've been in commercial computing for almost 50 years, and we've automated all kinds of tasks," Kilcourse said. "But requirements management is the one thing we haven't gotten to in any meaningful way."
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Citibank debit card fraud highlights ATM vulnerabilities 08 July, 2008 08:17:53
'Back-end servers are kind of a joke,' and the trouble doesn't end thereMalicious ATM intrusions, such as the late-winter breach that resulted in the compromise of Citibank debit card data, are not at all surprising given the vulnerable state of many of the servers and other components involved in processing such transactions, according to some industry representatives. - +
How to not have your Web site hacked like Sony's 07 July, 2008 08:23:22
A SQL injection attack was used to plant malicious code on pages of two popular Sony Playstation games - SingStar Pop and God of War, reports security company Sophos. Hundreds of Web pages from other businesses have also been compromised.The US Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading malware at breakneck pace, says a security vendor. - +
AG launches review into national e-security 07 July, 2008 11:07:49
Howard's security agenda dragged over coals.A review of Australia's top e-security projects lead by the Attorney-General's Department has been launched to scrutinise the Howard's government's $73 million E-Security National Agenda. - +
Selling zero-day exploits has a down side 07 July, 2008 10:16:36
There is an ongoing argument about the ethics of selling 0-day exploits on the open market: It helps if you don't sell exploits targeting the company you work for.Information Security can sometimes be a funny field to work in. Some days it seems as if anybody with their hands on unpublished exploit code can sell it for all they're worth, and others it seems that they are set to become the target of law enforcement and the companies the code affects. It does help if you don't work for one of the companies that is set to be affected by the exploits you are trying to sell and aren't trying to bootstrap a competing company in the process. - +
'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider.
VideoMate Vista E900F PCIe Dual Hybrid TV tuner Card_ The First and Only twins tuners card in the world 09 July, 2008 18:30:00
WatchGuard Unveils Vision of Extensible Network Security 09 July, 2008 16:53:00
Bridgewater Systems Wins Inaugural Internet Telephony 2008 Wimax Distinction Award 09 July, 2008 15:42:00
WD’s New My Book® Mirror Edition™ External Hard Drive Provides The Safest Place For Valuable Personal Content 09 July, 2008 15:00:00
Zepto release the Mythos, the 2nd installment in the Centrino 2 refresh 09 July, 2008 12:05:00
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