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SharePoint 2007: A Tool for All Reasons 04 February, 2008 12:56:06
SharePoint 2007 packs in a sometimes confusing array of features from workflow to search. Here’s how smart IT leaders are making thisAs the technology partner (head of IT) at global law firm Bryan Cave, John Alber saw increasing resources being devoted to keeping multiple information systems integrated and the data flowing among them. Over time, the law firm brought in what it considered the best tools to handle tasks such as document repositories, e-mail management, conflict-of-interest databases and calendar management, to help attorneys and support staff research, collaborate and stay abreast of case developments - +
Getting Your Vendors to Flock Together 04 February, 2008 12:53:09
For better deals and stronger relationships, combine IT, legal and procurement experts in a vendor management officeKeeping track of bids, vendor performance, previous contract terms, alternative providers and technology differences was taking too much time for Bernard "Bud" Mathaisel as he settled in as CIO of electronics manufacturer Solectron in 1999 - +
Why You Need More Than One Software Vendor 14 January, 2008 12:58:31
The conventional wisdom is that it's always better to have fewer software vendors - or even a single vendor - to manage than it is to use multiple vendors.Lining up a single vendor to supply most of your software seems easy but isn't always smart, says an IT management expert. With fewer vendors to choose from these days, it's best to hedge your bets - +
5 IT Projects That Need Your Attention Right Now 05 November, 2007 14:25:06
You have only so much funding and time, so don’t waste either of them. These projects can make you a hero or at least can save you from one of those terrible “learning experiences”There's always too much to do. If you had an infinite budget and project schedule, or at least more resources than you have now, you could accomplish impressive things for your company. Performing triage means you need to pick IT projects that can deliver the most bang for the buck. - +
Virtual Possibilities 02 October, 2007 11:58:28
Smart CIOs are using virtualization for more than data centre consolidation. They’re becoming masters of flexibility — delivering results for the business like lightning-fast provisioning and greatly improved disaster recoveryThere isn't much about Tom Sanzone that bespeaks drama. The CIO of Credit Suisse is direct, meticulous and practical, and it doesn't seem as if he'd suffer fools gladly, an impression partly informed by his New York accent, nearly shaven head and confident demeanour
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The LAN turns 30, but will it reach 40? 01 February, 2008 09:20:52
ARCnet idea came to an engineer while he was eating a meatball sandwichLAN technology recently passed a milestone -- it's been around for 30 years, some of them tumultuous. But while the LAN seems ubiquitous now, there are those who think its future may be more troubled than its past. - +
Management tools help Mac usage at enterprises 31 January, 2008 08:52:09
Vendors bring Macintosh management features closer to par with Windows admin capabilitiesAs a senior technical support analyst at Harcourt, Randy Rowles is happy that he gets to manage the educational publisher's 1,000 or so Macintosh systems -- perhaps even a little smug, as Mac afficionados can be, about how the stability and ease of use of the systems makes his job so easy. - +
Combining apps in a virtual environment 30 January, 2008 09:32:42
Virtual matchmakingManagers have to be cognizant of the personalities in play on their work teams. They aim for a mix of complementary characters to maximize team depth and minimize friction and conflict. When building a virtualized server environment, network architects and administrators face the same challenge teaming up applications on a single server. - +
Big IT to small biz: Listen up, little dudes! 25 January, 2008 10:55:32
Large corporations have a lot to teach small businesses -- like these six lessons (some painfully learned) from the big boys on the tech blockIt's one of the great truths of capitalism: Businesses want to grow. Small businesses want to become midsize businesses, and midsize ones want to get big. - +
Apple growth will draw malware attacks 22 January, 2008 09:08:48
Mac OS X is safer today -- but not necessarily more secure for the long term -- than WindowsAs Apple continues to grow its worldwide market share and the company's products find their way into more business environments, attackers are certain to follow and create greater volumes of exploits aimed at vulnerabilities in the company's software, security experts contend.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. The IP Storage payoff: Turning your investment into efficient, affordable results
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Why Security SaaS Makes Sense Today
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7.Ensure Good Isolation Across Network Segments
As enterprises go virtual, they shouldn't ignore security-related network traffic risks. But some of these risks can inadvertently be overlooked, especially if IT leaders fail to bring networking and security staffers to the table while doing virtualization planning. "A lot of organizations simply use performance as the metric of how to consolidate," Wolf says. (When evaluating which application servers to co-locate as VMs on one physical box, IT teams tend to first focus on how performance-hungry those application servers will be, since you want to avoid asking any one physical box to bear too much load.) "They forget because of security restrictions on network traffic that they shouldn't locate these VMs together," Wolf says.
For example, some CIOs are deciding not to allow any virtualized servers in the DMZ (also known as demilitarized zone, the subnetwork that houses external services to the Internet, like e-commerce servers, adding a buffer between the Net and the LAN).
If you do have some VMs in the DMZ, you may want them on physically separate network segments from some of your other systems, say a critical Oracle database server, Wolf says.
At Arch Coal, the IT team thought about the DMZ from the start, Abbene says. They've deployed virtual servers on the internal LAN but nowhere public facing. "That was a key early decision," Abbene says. For example, the company has some secure FTP servers and some servers doing lightweight electronic commerce in the DMZ; it has no plans to introduce VMs there, he says.
8.Worry About Switches
When is a switch not a switch? "Some virtual switches behave like a hub today: Every port is mirrored to all the other ports on the virtual switch," Burton Group's Wolf says. Microsoft Virtual Server, in particular today, presents this problem, Wolf says. VMware's ESX Sserver does not, nor does Citrix XenServer. "People hear the term 'switch' and think isolation exists. It really varies by vendor," Wolf says.
Microsoft has said the switch issue will be addressed in Microsoft's upcoming Viridian server virtualization software product, Wolf adds.
9.Monitor for "Rogue" VMs on Desktops and Laptops
Servers are not your only worry. "The greatest threat is on the client side - rogue VMs," Burton Group's Wolf says. What's a rogue VM? Remember, Wolf says, your users can download and use a free program like VMware Player, which lets a desktop or laptop PC user run any VM created by VMware Workstation, Server or ESX Server.
Many users now like to use VMs on a desktop or laptop to separate pieces of work, or work and home-related activities. Some people use VMware Player to run multiple OSes on the machine; say using Linux as a base OS but creating a VM for running Windows apps. (IT teams also can also use VM Player to evaluate virtual appliances - software products shipping configured as a VM.)
"Often times, those VMs are not even at the right patch level," Wolf says. "Those systems get exposed to your network. And now all of these unmanaged OSes can float around."
"There's a lot of risk you're adding there," Wolf says, noting that the machines running rogue VMs could spread viruses - or worse - to your physical network. For example, he says, it would be very easy for someone to load up a DHCP server to give out fake IP addresses. That's effectively a denial of service attack, he notes. At the very least, you're going to waste IT resources trying to track down the problem, he says. "It may even be simple user error introducing services to the production network."
How can you prevent against rogue VMs? You should have controls around who gets VMware Workstation, for starters (since it's needed to create the VMs). IT can also use a group security policy to prevent certain executables from running, such as those needed to install VM player, Wolf notes. Another option: Do periodic auditing of user hard drives. "You want to look for machines with VMs and flag them for follow-up by IT," he says.
Has this become yet another point of contention between users and IT, where savvy users want to use VMs at work the same as they're doing at home? Not yet, Wolf says. "IT departments for the most part have ignored it," Wolf says.
If you do want to allow VMs on user machines, tools such as VMware's Lab Manager and other management tools can help IT control and monitor those VMs, he says.
10.Remember Virtualization Security at Budget Planning Time
"Make sure to allocate budget for virtualization security and management," IDC's Elliott says. You may not need to break it out in your security budget, Arch Coal's Abbene notes, but your security budget overall had better have enough funds for it.
Also, be careful of security costs as you do virtualization ROI calculations. "You may not see a reduced spend in security," just by virtualizing more and more servers, Hoff says, because you will need to apply some of your existing security tools to every VM that you create. If you don't anticipate this expense, it could eat into your ROI.
According to Gartner, it's a common mistake right now. Through 2009, some 90 percent of virtualization deployments will have unanticipated costs, such as security costs, affecting ROI, according to a presentation by Gartner MacDonald at Gartner's October 2007 Symposium/ITxpo.
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2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
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Radicati Market Quadrant 2008 on Corporate Web Security
An Analysis of the Market for Corporate Web Security Solutions, revealing Top Players, Mature Players, Specialists and Trail Blazers. Read on to discover who makes the grade.











