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Adobe launches hosted services, adds Flash to Acrobat 03 June, 2008 09:02:44
Adobe to launch Web site offering users free hosted services for document creation, sharing and storageAdobe this week is set to unveil the next version of its Adobe Acrobat software, which adds support for the company's Flash multimedia technology. The company also plans to launch a new Web site offering users free hosted services for document creation, sharing and storage.
Like every generation, Gen Y is subject to its share of myths and stereotypes as it enters the IT workforce. Sometimes painted as privileged, technology-obsessed individuals who avoid face-to-face interaction, Millennial workers actually have many basic needs in common with their more experienced colleagues, including recognition, constructive feedback and a healthy relationship with one's boss. That said, there are some real differences in the communication styles of different generations.
If you're like many of your Generation Y colleagues, you prefer frequent communication with your boss. In fact, in a survey of more than 1,000 21-to-28-year-olds conducted by Robert Half International and Yahoo HotJobs, 60 per cent of workers said they want to hear from their managers on a daily basis. Thirty-five per cent of Millennials prefer to touch base with their supervisors several times a day. While Gen Y employees want to work autonomously, they like to know that they are on the right track.
Keeping the lines of communication open is a good thing for any IT department, but your manager may not be able to provide such fast and frequent feedback, especially if he oversees numerous people. Here are some time-tested communication tips that will help you enhance your relationship with your boss:
Be a "model" employee
Study how your supervisor and other high-performing colleagues communicate in the workplace, and model these behaviors as appropriate. You can learn a lot by simply paying attention to office dynamics. Are meetings scheduled weeks in advance, or do they occur spontaneously? Does your manager have a BlackBerry in hand at all times, or does he ask for status updates in person? Most successful IT teams and departments naturally develop their own style of communication over time; your goal should be to observe and adapt to the existing style.
State your style
If you're unsure of what approach will be most effective, express your communication preferences and politely ask your boss to do the same. Chances are you'll find some common ground. Even if a demanding schedule prevents your supervisor from being as accessible as both of you would like, you can still come to an understanding about when -- and how -- to touch base.
Be all ears
Especially among IT professionals, communicating well is often more about listening than talking. When speaking with your manager, be attentive and focus on what is being said instead of trying to formulate a response in your head. Also, take detailed notes, and don't be afraid to ask for clarification of points that remain unclear. By practicing active listening on the front end, you can significantly minimize the need for redundant follow-up conversations.
Voice concerns
If you're not receiving the type or level of feedback you want, request a meeting with your boss. When you explain your concerns, make certain to note why you'd like more feedback -- for example, to ensure that you're doing your part to keep a particular IT initiative on track, or so you can quickly make necessary adjustments. Work with your supervisor to devise practical ways to stay in touch, such as weekly check-in meetings or more frequent updates via e-mail. Be prepared to accept a less-structured arrangement if that's what your manager prefers.
Get flexible
At the end of the day, professionals of all ages need to adjust to the work styles of their supervisors. If that means no meetings on Mondays or an e-mail blackout on Friday afternoons, so be it. Your smartest move is to communicate your needs while remaining amenable to suggestions and accepting of your manager's communication-related preferences and concerns.
For IT workers of any generation, a key to communicating well is not taking differences in style personally. If your boss seems less responsive when you stop by with questions than when you send an e-mail, for example, don't take it as a personal slight. Instead, make a note of it and adjust your style accordingly. Adapting to what works, after all, is a style that professionals of all ages can agree on.
Katherine Spencer Lee is executive director of Robert Half Technology, a leading provider of IT professionals on a project and full-time basis.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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Enterprise Wireless WLAN Security
Learn more about the security challenges to be faced when defining and implementing security mechanisms within diverse wired and wireless network environments. Download this must-read guide to plan your wireless data protection strategy now.













