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Thursday | 20 November, 2008
CIO
How to Build Your Own Wikipedia
Wikis are useful business tools. With planning and some staff time, you can make your own online collection of useful articles, tailored to your organization's needs, to communicate about business processes, manage collective know-how and more
Margaret Locher 07 March, 2008 12:07:00
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Promote Your New Wiki: Celebrate, Publicize, Share

Make everyone who might benefit from using the wiki aware that it's available to them.

Executives should mention it in their communication with the company, whether that's via e-mail or newsletter, or at company meetings. A wiki is meant to be used, and it should also be a collection of articles and information that is changing and growing and shifting to meet the needs of its users. Brainard says that executives could even use the wiki to publish blog content for employees to read as a way to increase visibility and adoption of the wiki.

Pitfall to avoid: Keep an active wiki. Revisit it often. When companies or departments see their wiki stagnating, "it's often the result of a poorly defined focus or a bad structure," says Brainard. "Or people aren't maintaining it."



SIDEBAR: Some Examples of Useful Public Wikis

A random sampling of interesting public wikis:

• Wikipedia is the well-known user-generated encyclopaedia.

• The World of Warcraft game has a wiki for its game-players.

• A public wiki for Jim Henson's Muppets.

• The WikiTravel guide.

• The rock band Nine Inch Nails posted a wiki about its new album.

• The television series Lost has two wikis: Lostpedia and The Lost Wikia.

• The Library Success wiki is a place for librarians to share best practices.

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