Please wait while the page is being loaded Skip this advertisement >
Friday | 5 December, 2008
CIO
Coaching Style Matters in Managing Millennials
Perks pale in comparison to challenging job responsibilities for Gen Y employees. Learning coaching basics can make the difference between mere compliance and active contribution and problem solving
Tevis Gale 25 June, 2008 12:46:06

Theirs is different from Boomer mentality and post-Boomer mentality. According to Dr. Judith Bardwick, author of One Foot Out the Door, Boomers didn't need such passion-based reasons to stay in their jobs, much less do so with a sense of engagement. With their more recent collective memory of wartime strife and prewar joblessness, Boomers are hard-wired to value the safety and security of even having a job much more than the new breed.

So just how can you adapt some coaching-based skills to encourage Millennials' best contribution? Try the following:

  1. Ask what issues are of particular interest. By identifying where their desire to contribute is, you are one step further to accessing their energy and passion. If they are too green to even respond to that question, give them an overview of pressing challenges and see where their interest is sparked.

  2. Once the challenge is identified, ask them what, in their eyes, is particularly powerful about the issue and what they think the relevant factors to be considered are. This is a moment for you to listen and actively resist any comments that can be expressed with phrases such as "I think you should. . . ", or "I would. . . ".

  3. Allow them to struggle. Signs of struggle don't indicate a lack of ability — this means they are firmly in the zone of "challenging responsibility." With questions that begin with "How" or "What," invite them to identify further steps to uncover information and possible solutions for the issue, then send them to take action with a firm deadline to report back with recommendations.


  4. Hold them to the deadline and deliverables. Letting this slide will actually diminish their trust in you and their sense of value to the organization, both of which will deaden their desire to contribute.

  5. Investigate their process and "ahas" with as much attention as you do the actual outcome of their work. For Millennials to sense they are flexing and developing new skills, it is important that the process creates new awareness that goes beyond technical information. This requires attention to insights that lead to self-knowledge and wisdom.
By mixing these conversations and assignments in with the more supervisory and mentoring aspects of the relationship, you'll both satisfy an important need in Millennials and reinforce their long-term potential to contribute as true leaders. Because a study by The Conference Board revealed that 97 percent of executives feel incompetence in their assigned roles, aside from retaining and optimizing your new best of breed, isn't it time we cultivated leaders who thrive in the midst of the unknown?

Tevis Gale is founder of Balance Integration Corporation, which provides work/life balance and creativity tools for numerous leading organizations, including Google, AOL, Viacom, Yahoo, Edelman Public Relations, Disney, Cleary-Gottlieb and the Young Presidents Organization (YPO).

More about Google, Dialogue, Yahoo, AOL
Featured Whitepaper Sponsors
Market Place
 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
  • +

    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    SOA What? Why You Need SOA Governance Framework 04 December, 2008 08:32:00

    Adopting services oriented architecture (SOA) in your enterprise without thinking through IT governance can cause something like the Gold Rush in the 1800s; extreme rates of growth and minimal law and order which produce unexpected outcomes.
  • +

    The Myth of Cloud Computing 04 December, 2008 08:25:00

    Why the rapid spread of virtual technology is becoming a security risk
    Why the rapid spread of virtual technology is becoming a security risk.
  • +

    Who Pushed Vendors Toward Better Security? 04 December, 2008 09:38:00

    Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson
    Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson.
  • +

    CPO & CISO: A Comprehensive Approach to Information 04 December, 2008 08:42:00

    GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.
    GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.
  • +

    Virtually every Windows PC at risk, says Secunia 04 December, 2008 08:00:00

    Almost all PCs scanned by patch tool have an unpatched app; 46% have 11-plus.
    More than 98% of Windows computers harbor at least one unpatched application, and nearly half contain 11 or more programs at risk from attack, a Danish security company said Wednesday.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
Watch the latest latest edition of CIO Innovation which is now available for download.
Watch the webcast
Sign up to the CIO Innovation update email


CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
Whitepaper

Strategies for Eliminating .PST Files

Join industry expert Martin Tuip to discover best practice strategy for the archival and removal of .PST files using email archiving. Learn how to ensure long-term email records are there when needed, and reduce the risk to your business and clients.