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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
The trend can also be seen as an extension of the shift of a couple of years ago when increasing numbers of CIOs began moving from reporting to finance to reporting directly to the board or CEO. As the traditional title of IT manager began to lose prominence, with organisations breaking the job down into different areas of responsibility, including internal IT, external IT, security and knowledge and privacy, the ground started shifting again.
"Since then there have been other important roles which have come up, including chief security officer, or chief privacy officer or chief knowledge officer, and they are coming up in the big corporations or the banks," says Hamilton James & Bruce executive director Jon Leighton.
"The big companies of the market have led it: companies like Qantas or Telstra or whatever. They would lead this area because they're big and have lots of issues surrounding privacy and security and knowledge and everything else. There is a growing understanding and a growing need for people to take responsibility for these roles," Leighton says.
Also increasingly popular is the chief knowledge officer. IBM, keen to accelerate integration of knowledge management, has appointed designated knowledge management leaders in each of the company's businesses, major business process areas and key functional areas.
These knowledge leaders spearhead the formation of communities of practice — groups of people who work in different divisions but serve similar functions. Communities provide means of connecting people and systematically managing organisational knowledge.
In Australia, IBM and Global Services CIO Julian Wee says knowledge management responsibilities within IBM are split. On the one hand, IBM recognises that knowledge management is best handled by individual business units because that's where the intellectuals are and that is where knowledge sharing is important. Overlaying that is the responsibility for CIOs to provide the infrastructure and tools to let business units share information more freely.
Meanwhile, the global CKO is charged with examining processes — how IBM captures knowledge, and how it reuses it.
"There are many layers of knowledge management in a business as complex as ours," Wee says. "The important thing is that you capture it at that [business unit] layer, [because] you don't capture it in a centralised model."
There is a single CIO office at IBM with global responsibilities. "Within that office are specific groups that cover security, knowledge management and what we call technology and architecture strategy (effectively a CTO)," Wee says. "The CIO of the IBM Corporation is based in the US at our headquarters in Armonk, New York and people like myself who run a geographical unit are part of that management line. Reporting is under the good old matrix management. I have my in-country management line, being my CEO, and I also report up to the CIO of IBM."
IT security is conducted within the global CIO organisation, while Wee has a security focus within Australia and New Zealand that aligns with that function globally and considers local laws and regulation. "I liaise with all the other business units across the business here locally to make sure security standards and policies are implemented," Wee says. "Most standards are laid down from global head office because our global presence and global customer base makes consistency very important to us and to our customers."
There is also a chief privacy officer within corporate head office, and while there is no equivalent Australian function yet the company is actively considering appointing one.
Wee finds the arrangement incredibly effective, as indeed do Hannan, Parker and Dwyer.
Meanwhile, Craig Wright, the CIO/CTO at Sydney-based IT and Internet security specialist DeMorgan, comes at the situation from a different perspective. Wright says being both CIO and CTO for an Internet security company makes life relatively easy.
Wright says he sees his CTO job as more of a visionary role, while the CIO job is a production/make-it-happen type role. While many companies give those roles to different people because both positions come at technology from different points of view, and it can be hard having to play Devil's Advocate to yourself, Wright has found a way to overcome that.
"I use staff time, and we all sit down and talk periodically. There's good and bad to it all of course — doing it all yourself versus having other people do it. Then again, it still comes down to being answerable to the board and having to justify all these solutions."
On the other hand, he says, at least he can't complain about being uninformed about the issues. When you take on all such jobs yourself, the left hand should at least always know what the right hand is doing.
That's not something that organisations where "CXO" titles are flourishing can always be confident of saying
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Discover how SOA can create smarter outcomes for your business.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Cutting Through the Spin of Recent Vulnerability Disclosures 13 October, 2008 10:53:00
The FUD surrounding the ClickJacking and TCP/IP vulnerabilities has the world seemingly frozen in fear. But once you cut through the spin, the vulnerabilities aren't all that they were made out to be.There are a few highly publicised vulnerabilities at the moment which haven't completely been disclosed and which, it is claimed, could threaten the whole Internet as-we-know-it. Only, when the vulnerabilities are finally disclosed, it seems that the whole incident has been somewhat Chicken Little. - +
PCI app security: Who's guarding the data bank? 13 October, 2008 11:09:00
Compliance strategies for PCI's new application security requirementsWhile Willy Sutton never really said it, the truth is that people rob banks because that is where the money is. Today's criminals don't walk into banks with loaded guns and get-away drivers. Rather they connect from a remote location using a browser and are armed with hacking tools and spyware. - +
Data-center security tools to not overlook 10 October, 2008 11:37:00
With the rise of security suites, it's time to consider some emerging security tools and rethink othersProtecting a corporate data center is like trying to keep an elephant safe from a swarm of flies. Despite your best efforts, bites happen. As the staples of security -- such as firewalls, antivirus software, spam and spyware filters -- come together in suites of products that allow for sophisticated management, there are other security tools either emerging or worth a rethink. - +
IBM, Secret Service, others study identity/cybercrime issues 09 October, 2008 10:09:00
Center for Applied Identity Management Research organization teams experts in criminal justice, financial crime, biometrics, cybercrime and cyberdefense, data protection, homeland security and national defense.IBM, LexisNexis and the Secret Service are among a group of corporations, government agencies and academic institutions that has formed to study and help solve identity management challenges around cybercrime, terrorism and narcotics trafficking. - +
Strange account management at Amazon 09 October, 2008 09:51:00
A careless login led to the discovery of some strange ccount management practices at one of the Internet's largest retailers.Via the RISKS mailing list comes an interesting tale of poor online account management at a major online retailer. According to Graham Bennett, accounts with Amazon display an odd behaviour that doesn't seem to have attracted much attention in the past.
NetStar Networks Calls Brisbane Home 13 October, 2008 12:01:00
New Verizon Business Managed Service Makes Collaboration Easier 13 October, 2008 10:06:00
F-Secure achieves excellent results in Internet security suite comparison 10 October, 2008 14:37:00
Lock It Up With Maxtor BlackArmour, Hardware Encrypted Storage Provides Government Grade Security For Consumers 10 October, 2008 09:04:00
Pitney Bowes MapInfo Launches New Version of AnySite 10 October, 2008 05:58:00
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Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Web 2.0 applications are all the rage, offering us tremendous value when it comes to collaboration and communication. They also open us up to new kinds of attacks however, and can cause problems in keeping systems and data secure. Read on to learn about the new attack methods and how you can defend yourself and your business.















