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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
9 Paths to Higher Performance 10 December, 2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
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Can Macs conquer the enterprise? 11 January, 2008 10:55:53
The field is wide open for a Macintosh insurrection on the business desktop. It could happen, but probably won't. Here's why.If Apple were a football team, the New England Patriots would have had some serious competition this year. - +
Mob wisdom means business 04 January, 2008 07:14:47
So-called 'crowdsourcing' lets companies create massive focus groups, garner fresh ideas, and even predict the futureCrowdsourcing, mob wisdom, interactive ideation, artificial AI -- call it what you will, but the idea of tapping external collaborators to develop or enhance products and services is far from revolutionary. - +
Bill Gates: A New Approach to Capitalism in the 21st Century 28 January, 2008 07:12:19
Transcript of Gates speech, and a Q&A at World Economic Forum in Davos, SwitzerlandAs you all may know, in July I'll make a big career change. I'm not worried; I believe I'm still marketable. I'm a self-starter, I'm proficient in Microsoft Office. I guess that's it. Also I'm learning how to give money away.
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CEOs, SVPs and CIOs talk a good game about wanting innovation. But I think it's all talk, not much action.
Let's look at a few revealing surveys. First IBM in 2006, then McKinsey in 2007, went out and surveyed top execs about the importance of innovation on their priority list. They each asked a few questions to see if execs put their muscle where their mouth was. In the 2007 McKinsey study, 70 percent of 722 SVPs and above said that innovation was among their top three priorities for driving growth. Uh huh. But fewer than a quarter of top responders indicated that innovation budgets or targets are decided at the top. Whoops. And more than half of the executives said that their firms are primarily focused on product and service-development within the business units.
Now let's look at the IBM 2006 survey of CEOs. Here the majority of 765 global CEOs identified business model innovation (a new way to interact with customers or partners) as critical to their future success, more important than product or service innovation. Understandable - since, according to the IBM study's analysis, business model innovation delivers better operating margin growth than the capital or labor investments to produce new products and services. Now that's a problem. Funding product and services but wanting business model innovation.
Now let's get the CIOs into the picture. In the 2006 IBM CEO survey, IT didn't make the top nine sources of innovation named by CEOs - and worse, IT was named as one of the barriers. But in 2007, 80% of an IBM survey of CIOs believed themselves to be a valued member of the senior leadership team, and 69% indicated they were significantly involved in strategic decision-making.
What's going on here? Of course, you don't need surveys to know what's broken. CEOs want business model innovation. But they don't ask the one organization to help that is most capable of delivering it, even though, according to IBM, CIOs are (proudly) represented at the executive table. Whether that is a smarter online ordering capability to augment stores, using business services to provide a front end to local service delivery in emerging markets, offering a smart predictor of maintenance, or selling products on Second Life, all of these business model innovations are built on technology capabilities managed by CIOs.
It's sad, really. If the CEO doesn't ask and the CIO doesn't suggest, or the CIO suggests and is ignored, do companies have to wait around for some business exec to make a suggestion before they will focus on what is right in front of them?
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Google blacklists ATUG Web site 07 October, 2008 12:46:00
ATUG unaware of breach, Google unwilling to discuss detailsHackers may have hit the Australian Telecommunications User Group (ATUG) Web site, according to Google which has placed security threat warnings across all pages displayed in searches. - +
10 steps to loading dock security 07 October, 2008 11:30:00
Companies in all industries struggle to secure the loading dock, that sensitive spot where goods come in and go out. Follow these best practices and sleep better tonight.It's the stuff of CSO nightmares. Early on the morning of September 2, while most folks were home sleeping off the hot dogs, thieves used bolt cutters to break into an Alltel Communications warehouse and four of its loading docks in Fort Smith, Ark. Sources say they escaped with an estimated US$10 million worth of cell phones, not a bad haul for their Labor Day efforts. - +
Can security's human side stop data breaches? 07 October, 2008 14:29:00
As human error increasingly becomes the top reason for security breaches, behavior-based strategies are making their way into the workplace to supplement technologyShira Rubinoff was a practicing psychologist in 2004. When it came to technology, her experience was simply as a tech user, certainly not a tech guru. Then one day she was phished. - +
Corporate security and the climate crisis 03 October, 2008 11:21:00
How to adapt security and risk management policies - including IT security - to deal with climate change.US military strategists, CIA analysts, international agency officials and Nobel Prize winning economists concur with the consensus of the world's scientific community: the Climate Crisis is a planetary security issue, as well as a national security issue for each of the one hundred ninety two countries that belong to the United Nations. But the Climate Crisis is also, by extension, a corporate security issue, as well as, yes, a cyber security issue. - +
Companies own up to virtual security blind spot 02 October, 2008 11:05:00
VMWorld attendees reveal vast majority of companies have little or no security in place for their virtual systems.The vast majority of companies have little or no security in place for their virtual systems. That is a scary statistic revealed in a survey of attendees at the recent VMWorld 2008 conference in Las Vegas.
VeCommerce Launches Top Ten List of Personal Security Breaches In Lead Up to National ID Fraud Awareness Week 07 October, 2008 15:10:00
Multimedia Technology signs exclusive National distribution agreement with Freecom 07 October, 2008 14:30:00
Open Text: Upheaval in the Financial Markets Sharpens the Focus on Information Governance and Enterprise 07 October, 2008 13:19:00
Symantec State of Spam Report - October 2008 07 October, 2008 11:58:00
AIIA to Reward Sustainability and Green IT Champions at the 2009 iAwards 07 October, 2008 11:56:00
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