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Tuesday | 2 December, 2008
CIO

Stories about: Sprint PCS

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    Competition Gets Extreme 08 September, 2005 14:14:30

    It's an exciting and potentially career-altering notion for CIOs: that the tools and processes they use to manage IT can be used to manage business processes
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    AT&T Wireless Self-Destructs 10 May, 2004 10:40:36

    The story of a botched CRM upgrade that cost the telco thousands of new customers and an estimated $US100 million in lost revenue. Hard lessons learned.
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    The Wisdom of Starting Small 20 April, 2001 14:38:34

    While its definitely time to get moving on wireless, it makes sense to take it slow.
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    Wireless In Manhattan 06 April, 2001 14:21:40

    What can you really do - right now - on the wireless Web?
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    Case Study: The rise and fall of Digital Disrupters 16 March, 2001 13:35:54

    At 2:30 p.m. on Thursday, Aug. 17, Mohnish Pabrai, smartly dressed in a black pinstriped suit with a blue-on-blue striped shirt and a solid blue silk tie, entered the Norcross, Ga., headquarters of CheckFree Corp., a provider of electronic billing software. In the previous 11 months, Pabrai, the founder and CEO of Digital Disrupters, had visited countless corporate headquarters and had given dozens of presentations about his business. By now, his delivery was flawless. He was passionate about what he was doing. He believed in his company, his business model and the future of the Internet. But today, he seemed dazed. This morning, he had found out that the presentation he was about to give in CheckFree's boardroom would be an exercise in futility.
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    The 99.999 per cent Solution 04 April, 2000 14:41:56

    The desire for high-availability networks doesn't mean you live in fantasyland. In the new world of e-commerce, reliability is a constant concern
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    Complex Commerce 11 August, 1999 16:42:46

    Are you ready for the next generation of online selling?
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    Call Centre Holding Patterns 02 June, 1999 12:04:16

    Labour is the priciest aspect of a call centre, so the name of the game has long been pure efficiency: Crank through the highest possible volume of calls with the smallest possible number of agents. Though it sounds like a worthy goal, efficiency carried to extremes often has meant rows of cramped cubicles with phone reps riffling through layer after layer of green-screen windows, hunting for key customer information scattered among myriad databases. Morale is low; eyestrain and turnover are high.
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  • Gates says goodbye to Microsoft

    As Bill Gates steps down from the day to day operations at Microsoft he'll be dedicating most of his time to philanthropic efforts at the Bill and Melinda Gates Foundation.

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    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
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    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
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    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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    CBS website bitten by iFrame hack 02 December, 2008 07:30:00

    Russian malware distributors have launched another iFrame attack on a sub-domain of the cbs.com site.
    TV network CBS has become the latest big name to have it website used to host malware, a security company has reported.
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    Excerpt: Counterterrorism Strategies for Corporations 27 November, 2008 12:36:00

    Mike Ackerman calls terrorism "the skunk at the globalization lawn party." His new book lays out 10 principles for how businesses can prepare and respond.
    Mike Ackerman calls terrorism "the skunk at the globalization lawn party." His new book lays out 10 principles for how businesses can prepare and respond.
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    The 10 Ackerman Principles of Counterterrorism 27 November, 2008 12:43:00

    Consultant and author Mike Ackerman's 10 counterterrorism principles for business.
    Consultant and author Mike Ackerman's 10 counterterrorism principles for business.
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    Survey: Despite Risks, Employees Still Holiday Shop at Work 27 November, 2008 10:02:00

    As Cyber Monday approaches, research suggests a majority of workers will use their work computer to shop this holiday season. But despite the continued growth in online shopping, employees and business still don't understand the risk
    As Cyber Monday approaches, research suggests a majority of workers will use their work computer to shop this holiday season. But despite the continued growth in online shopping, employees and business still don't understand the risk.
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    Why Cybercrime is Thriving 27 November, 2008 11:52:00

    A new Symantec report reveals just how large and sophisticated the online underground economy has grown
    A new Symantec report reveals just how large and sophisticated the online underground economy has grown.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
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Whitepaper

Everything you need to know about email and web security (but were afraid to ask)

What you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Read on to discover how internet security can give your business a competitive advantage.