Stories about: Cisco

IT managers and analysts are expressing surprise at the amount of time it appears to be taking officials at the City of San Francisco to regain full control of the city's FiberWAN network after a disgruntled network administrator allegedly locked access to it by resetting administrative passwords to its switches and routers.

Rick Boyd used to spend US$500 a month on gas and tolls commuting 48 miles a day between his home in Westchester County, N.Y., and his office in Hasbrouck Heights, N.J. Now Boyd doesn't commute any more because his company, Chorus, which provides clinical and management software for community health centers, has gone virtual.

Last Sunday, Terry Childs, a network administrator employed by the City of San Francisco, was arrested and taken into custody, charged with four counts of computer tampering. He remains in jail, held on US$5 million bail. News reports have depicted a rogue admin taking a network hostage for reasons unknown, but new information from a source close to the situation presents a different picture.

Strategic CIOs touch every point of the organization, even some areas that are not considered to be their immediate territory. Over the last decade law firms have changed from fusty redbrick elite clubs to thrusting commercial organizations that compete for business in a market where customers are now fully aware that they can shop around. For Graeme Low, head of IT at Cambridge based law firm Mills & Reeve, his role involves enabling a company to continue its recent record of rapid growth, provide systems that entice staff to join the company and improve communications to customers. He tells CIO how he and his team have achieved this.

Robert Fort, CIO of music retailer Virgin Entertainment Group, would have liked to wave a magic wand to give key employees the ability to easily transition between voice, instant messaging and videoconferencing technologies. His practical answer: a unified communications environment

I was prompted to evaluate my skills and training certifications when I saw a position description with our company that seemed eerily similar to my position on a job Web site. I'd ignored skills development over the past few years, having focused on getting my job done instead of training for possible future jobs

A four-year IT modernisation overhaul of Victorian health provider Eastern Health will spell the end of server sprawl, expensive Private Automatic Branch Exchanges (PABXs), and soaring printing costs.

Online constituent services, security, privacy, data integrity and 24/7 operations are already on the lengthy to-do lists of busy government IT workers. Should Web 2.0 features be added to those lists and become another integral part of the online services government provides?

Education demands so much more than a notebook and pen these days.

Soon after the declaration of war in September 1939, London Zoo put down all of its poisonous snakes in case they escaped during an air raid. Some 400 million sandbags were deployed in front of shops and public buildings and 827,000 children were evacuated from town to country. Apart from that, nothing much happened during what the British came to know as the Phoney War. By the time Hitler invaded Scandinavia on 9 April, 1940, people had stopped carrying their gas masks around with them.

A new website, Glassdoor.com, offers insights into employers, what they're paying and what staff members think of the boss. If, like me, that's too attractive a combination of voyeurism and cash envy to ignore clicking on, have a look and read on.