CIO

Staying strategic

Balancing operational issues with a strategic outlook is always tricky Full Story

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More >Management
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    Clouds gathering

    Beyond the hype, many Australian CIOs are deep in their own cloud implementations
    What a difference a year makes. Twelve months ago it was almost impossible to find Australian organisations that had embraced cloud computing. Now pretty much everyone is planning, piloting or executing some form of migration to the cloud. If there was ever doubt that cloud was little more than hype, it was eradicated in April 2010 by Commonwealth Bank of Australia (CBA) group executive for enterprise services and chief information officer, Michael Harte. In a speech to Committee for Economic Development in Australia, Harte declared that never again did he wish to be locked into using proprietary hardware or software and cloud computing was his escape route.
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    CIOs talk about staying strategic

    Balancing operational issues with a strategic outlook is always tricky.
    It’s the bête noire of C-level managers the world over — too often, it’s easy to be pulled into the morass of day-to-day issues at the expense of strategy. If the role is predominantly operational, fair enough, but being forced into operations when you were hired to be strategic (or vice versa) is frustrating for everybody involved. So how do CIOs balance operations and strategy? Aligning the departmental business plan with the organisation’s strategic plan is an obvious starting point. Beyond that, however, CIOs have developed their own methods of staying strategic.
More >Enterprise
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    Maritime Museum sets sail for cloudy skies

    In-house systems on massive upgrade path
    After appointing its first CIO in January, the Australian National Maritime Museum has successfully migrated its e-mail and groupware system to the cloud as it prepares for a complete IT overhaul.
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    Five Advantages of Unified Information Access (UIA)

    Companies often opt to leave secure unstructured information out of internal solutions
    The first wave of enterprise search helped companies tap into the world of text+, sometimes referred to as "unstructured" or "semi-structured" information. Primary drivers included the need to monetize digital content, reduce risk through compliance, or increase employee, customer and partner productivity. These early implementations provided significant value and solved important problems; they also demonstrated limitations that have lead to demand for the next generation -- Unified Information Access (UIA).
More >KM/Storage
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    Five Advantages of Unified Information Access (UIA)

    Companies often opt to leave secure unstructured information out of internal solutions
    The first wave of enterprise search helped companies tap into the world of text+, sometimes referred to as "unstructured" or "semi-structured" information. Primary drivers included the need to monetize digital content, reduce risk through compliance, or increase employee, customer and partner productivity. These early implementations provided significant value and solved important problems; they also demonstrated limitations that have lead to demand for the next generation -- Unified Information Access (UIA).
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    Apocalypse: 52 percent of CIOs plan to blow up IT groups

    IT executives are hatching plans to institute a new IT model within three years: Forrester survey
    The saying goes something like this: "If it ain't broke, don't fix it." The statement is, of course, embraced as dogma by those fearful of change and by automobile owners praying for a reasonable bill of charge while waiting at the mechanic's garage.
More >Security
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    Disaster Recovery in the Cloud Yields ROI

    Restoring in the cloud is much quicker than other disaster-recovery scenarios
    The promise of cost savings derived from cloud computing is attractive, but concrete financial returns are not always quickly achieved. Except, perhaps, when it comes to disaster recovery.
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    Cloud Computing Poses Control Issues for IT

    Few companies are putting critical data into public clouds
    Though most U.S. companies still list customer and other corporate information as their most valuable assets, many keep pushing this data farther from safe lockdown in the data center--and are about to give it another strong shove in that direction.
More >Industries
  • +

    Clouds gathering

    Beyond the hype, many Australian CIOs are deep in their own cloud implementations
    What a difference a year makes. Twelve months ago it was almost impossible to find Australian organisations that had embraced cloud computing. Now pretty much everyone is planning, piloting or executing some form of migration to the cloud. If there was ever doubt that cloud was little more than hype, it was eradicated in April 2010 by Commonwealth Bank of Australia (CBA) group executive for enterprise services and chief information officer, Michael Harte. In a speech to Committee for Economic Development in Australia, Harte declared that never again did he wish to be locked into using proprietary hardware or software and cloud computing was his escape route.
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    Don't mess with Texas: Lessons from IT outsourcing disasters

    Do the public sector and private outsourcing mix?
    Two weeks ago, the CIO of Texas penned a seven-page letter outlining the chronic failures of the state's nearly four-year outsourcing relationship - a deal the Texas governor had briefly suspended in 2008 citing service delivery problems that he said put the state's agencies in danger.
More >Sourcing
  • +

    CIOs talk about staying strategic

    Balancing operational issues with a strategic outlook is always tricky.
    It’s the bête noire of C-level managers the world over — too often, it’s easy to be pulled into the morass of day-to-day issues at the expense of strategy. If the role is predominantly operational, fair enough, but being forced into operations when you were hired to be strategic (or vice versa) is frustrating for everybody involved. So how do CIOs balance operations and strategy? Aligning the departmental business plan with the organisation’s strategic plan is an obvious starting point. Beyond that, however, CIOs have developed their own methods of staying strategic.
  • +

    Don't mess with Texas: Lessons from IT outsourcing disasters

    Do the public sector and private outsourcing mix?
    Two weeks ago, the CIO of Texas penned a seven-page letter outlining the chronic failures of the state's nearly four-year outsourcing relationship - a deal the Texas governor had briefly suspended in 2008 citing service delivery problems that he said put the state's agencies in danger.
More >Technology
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    Slideshow: Verb IT first with HP Performance Optimised Datacentre (POD)

    Here's a sneak preview of the first operational HP POD next-generation data centre in the Asia Pacific region, located on the NSW Central Coast, north of Sydney
    Sydney-based Verb IT is the first company in the Asia Pacific region to provision an HP Performance Optimised Datacentre (POD) next-generation data centre in a shipping container. The new Verb DC site where the POD is located is a standard industrial warehouse in Wyong on the NSW Central Coast (one hour north of Sydney). Verb DC is schedueld to go live in September after a 14-week project, including the POD delivery time. In what is being painted as a big win for the Central Coast IT industry, the new POD will provide computing services to local businesses and the world.
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    Maritime Museum sets sail for cloudy skies

    In-house systems on massive upgrade path
    After appointing its first CIO in January, the Australian National Maritime Museum has successfully migrated its e-mail and groupware system to the cloud as it prepares for a complete IT overhaul.
More >Opinions
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    CIOs: Empower your employees' use of consumer tech

    Find and support 'hero' employees
    How empowered are your employees to solve customer and business problems? What's your role in empowering them? These questions are often absent from IT's mission, but not from the minds of those it serves.
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    How to be a good panel moderator

    It's like being a conductor
    Panel discussions have a bad reputation for good reason. Far too often, they're boring, repetitious and as lifeless as a lineup of bobble-head dolls.
Top Stories
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    VHA increases Vodafone, 3 mobile data allowances

    Vodafone Hutchison Australia, the company formed out of the merger of the Vodafone and 3 brands, has increased the data download allowances for its capped voice and mobile broadband plans.
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    Cloud computing ‘number two’ priority for CIOs: IDC

    A majority of Australian CIOs are moving towards the cloud at a rapid rate, with cost effectiveness and reduced infrastructure being top-of-mind for IT leaders looking at SaaS.
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    Five open source help desk apps to watch

    If your help desk software is giving you trouble, there are some open source options available. In this part of CIO's five open source applications to watch we take a look at help desk software, which is the basis of incident response and IT service delivery.
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    How to Create a Clear Project Plan

    One of the critical factors for project success is having a well-developed project plan
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    Ingres CEO unfazed by Oracle's MySQL play

    When Oracle acquired Sun Microsystems it also bought MySQL AB, the company behind the open source MySQL database, which Ingres CEO Roger Burkhardt says was hardly intentional but resulted in the company staving off a "future competitor".
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    iSOFT revenues down, CEO resigns

    The long-time chief executive of troubled e-health giant iSOFT, Gary Cohen, has resigned. His departure was revealed as part of the company's annual financial results for the year to 30 June; revenues were down 20 per cent to $431 million over the previous year, and earnings before interest, depreciation and taxation down 77 per cent to $30 million. iSOFT has commenced an in-depth review into its operations as a result.
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    5 open source billing systems to watch

    Collecting money from customers should be the easy part of your business, but a contrary billing system can make life unnecessarily difficult for CIOs. In this edition of 5 open source products to watch, we take a look at billing systems. They’re open source, Web-based and can be extended and integrated to suit specific needs.
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    Gen Y, Gen X and the Baby Boomers: Workplace Generation Wars

    As Boomer bosses relinquish the reins of leadership to Generation X, both are worrying about Generation Y. For the good of the enterprise, everyone needs to do a better job of getting along
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    All Systems Down

    A blow-by-blow record of one of the worst health-care IT crises in history and what CareGroup CIO John Halamka learned from it.
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    Microsoft won't stop .Net on Android

    Oracle's patent and copyright lawsuit against Google for its use of Java in Android won't be repeated by Microsoft if .Net is used on the Linux-based mobile operating system instead.
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    Stop Educating the Business and Start Delivering Value

    I cannot tell you how many times I've heard CIOs say that they need to educate the executive committee about the value of IT. While I tend to nod and agree, the idea has always struck me as odd.
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    Defence to review systems integration strategy

    The Department of Defence's peak technology strategy arm has started running the ruler over its cohort of technology suppliers as it considers establishing a new procurement panel for applications and systems integration services.
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    BlackBerry Torch to hit all Australian telcos

    BlackBerry maker, Research in Motion, has announced its new Torch 9800 handset and BlackBerry 6 operating system - unveiled overnight in the US - will be available through all of Australia's major mobile telcos.
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    11 Ways to Prevent Burnout and Improve Work-Life Balance

    In 2006, Chris Loope was working as a consultant implementing a new ERP system for a client. The 18-month project required Loope to clock 80-hour work weeks and to travel frequently between his home in Dallas and his client's office in Atlanta.
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    Apple unveils new iPod touch, with high-res screen

    Apple today unveiled its newest iPod Touch, in effect a Wi-Fi version of the iPhone. Like the iPhone 4, the newest iPod touch features iOS 4.1 and A4 processor, the same high-resolution touch display, FaceTime video chat, and high definition video recording.
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    5 open source office suites to watch

    The Microsoft Office productivity suite has risen to become the dominant application of its type for business IT management. But there are open source office productivity suites available that may provide a suitable alternative to Office, depending on your requirements.
Latest Stories
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    Google technologist derides Oracle's lack of developer focus

    When it bowed out of the JavaOne conference this year, Google cited Oracle's lawsuit over Java use in Google Android. But one Google technologist suggests a second possible reason for Google's reticence: Oracle's lack of focus on developers.
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    Disable A Laptop Touchpad While You Type, Win 7 Edition

    Many moons ago I wrote about TouchFreeze, a free laptop utility that solves one of life's most maddening problems: accidental swipes of your touchpad while typing. (Why isn't Windows smart enough to do this on its own? Just saying.)
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    Colonise Mars, moonwalk hero says

    Moonwalk pioneer Buzz Aldrin says Australia and New Zealand should be part of an international coalition to explore and colonise Mars.
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    Komatsu moves to telepresence to cut travel costs

    Komatsu Forklift Australia has moved to telepresence in a bid to reduce travel costs and increase workplace output.
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    Treasury costings scant on NBN details

    You might have expected that the Treasury’s costings of the two major party’s election policies — released to the Independents and the media late yesterday — would contain a fair amount of detail about how much each party’s wildly differing broadband policy would cost.
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    Suse Linux for VMware ships

    VMware and Novell announced on Wednesday general availability of Suse Linux Enterprise Server for VMware, geared for use in virtualized and cloud environments.
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    Austereo CIO welcomes Ooyala Australian operations

    Video platform provider, Ooyala, has expanded into Australia. The company already does business in Australia with media companies such as the Austereo group, and plans to use its Australian presence as a springboard into South East Asia.
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    New iPods to hit Australia next week

    Apple's new line-up of iPod music devices will hit Australia next week, according to the company, although the nation will have to wait a little longer for the revamped Apple TV.
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    Local Sybase offices wait for global green light

    A month after SAP finalised the $US5.8 billion acquisition of mobility and data warehousing company Sybase, local offices are waiting for the proverbial green light to begin integration.
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    NBN wholesale pricing still up in the air

    Potential revenue inflow for the company charged with rolling out Labor’s National Broadband Network (NBN) remains up in the air as it continues to negotiate final wholesale pricing with the industry watchdog.
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    ActiveState prepares Python for databases

    ActiveState has updated its distributions of the Python programming language so that they provide developers easier access to databases, as well as new ways of creating GUIs (Graphical User Interfaces), the company announced Wednesday.
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    Fujitsu says green IT services can cut bills by 20 percent

    Most of the talk about IT energy efficiency has focused on the data center, but office equipment like PCs and printers can offer plenty of opportunity to cut costs as well. Fujitsu is rolling out some new services Wednesday that aim to help companies tackle both areas at once, and it claims they can reduce a company's IT energy bills by 20 percent on average.
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    Acer revs up Android with new smartphones

    Acer has entered the local smartphone market in a big way with five new handsets available, all running variations of Google's Android operating system.
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    In pictures: Australia's first carbon neutral building

    Pictures of Australia's first carbon neutal building, Pixel, on the corner of Queensberry and Bouverie Streets, Carlton, in Victoria.
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    From Einstein to Xbox: The IFA consumer electronics exhibition turns 50

    The IFA has a storied past as well as notable celebrities and some "first" technology ever seen in Europe. From Einstein to Xbox, the IFA has shown it all. Some products, like the 3DTV, were ahead of their time. Others, like the MiniDisc...well, just never got off the ground.
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    ACS: 45 per cent of private sector ICT employees not given payrise

    ICT employees have seen their salary increases slow over the past 12 months with an rise overall of 3.3 per cent and 45 per cent of private sector employees receiving no increase at all.
Polls

Does a successful CIO need to master the art of confrontation?

Yes, learning to negotiate through confrontation is a key skill
No, confrontation is the last resort of any kind of communication
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  • +

    WikiLeaks founder Assange questioned by Swedish police 01 September, 2010 05:36:00

    Police and prosecutor are keeping mum on how the investigation is progressing
    WikiLeaks founder Julian Assange has now been questioned by Swedish police regarding a molestation charge directed at him, his lawyer said Tuesday.
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    uTorrent patches application against DLL vulnerability 30 August, 2010 04:31:00

    uTorrent is one of many applications that is affected by the vulnerability
    The developers of the uTorrent file-sharing application have released an updated version that fixes a problem that could allow an attacker to load malicious code onto a user's computer.
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    Wikileaks' Assange to be questioned, says Swedish prosecutor 26 August, 2010 04:54:00

    The Wikileaks founder has been accused of molestation, though one charge has already been dropped
    Swedish Chief Prosecutor Eva Finné has ordered that WikiLeaks founder Julian Assange be questioned about molestation allegations.
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    Adobe fixes 20 vulnerabilities in Shockwave Player 26 August, 2010 03:55:00

    Most of the vulnerabilities could allow an attacker to run rogue code on a computer
    Adobe Systems patched 20 security vulnerabilities in its Shockwave Player on Tuesday. Most of the flaws could allow an attacker to run their own code on an affected computer.
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    Sticks and stones: Picking on users AND security pros 26 August, 2010 02:08:00

    Name-calling is harmful to the cause of security
    I took my share of name-calling as a kid. I did my share of name-calling, too. We're taught that nothing good comes of such behavior. I've been thinking a lot about that since writing an article two weeks ago called "Security blunders 'dumber than dog snot'" during the 2010 USENIX Security Symposium.

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