CIO
Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

Haley and Lagan Expand Strategic Partnership Serving Public Sector Clients
 13 May, 2008 06:49:00

Haley’s Natural Language Technology, Time-Based Reasoning, and Full Auditability Strengthen Lagan’s Solutions for Social Service Agencies and Citizens’ Benefits Eligibility Determination

SYDNEY – May 13, 2008 - Haley Limited, the technology leader in business rules management systems, announced today that its strategic partnership with Lagan has expanded to enable Lagan to deploy Haley Office Rules within its case management and customer relationship management solutions for government and public-sector clients worldwide.

The agreement broadens and deepens a May 2007 OEM alliance between Lagan and Haley Systems, a Pittsburgh-based provider that was acquired by Sydney-headquartered RuleBurst Limited in November 2007. Under the previous arrangement, Lagan offered Haley Business Rules as an optional plug-in capability within its Human Services Suite.

The new contract between Lagan, which specialises in solutions that effectively and efficiently connect governments and their citizens, and the expanded company, now known as Haley Limited, adds the unique natural-language authoring capabilities of Haley Office Rules and Haley’s Determinations Engine to Lagan’s offerings.

Haley Office Rules is the only platform that enables analysts and rules specialists to author rules using Microsoft Word rather than computer programming code. The solution extracts rules directly from written documents and legislative directives. When coupled with Haley’s Determinations Engine, it is a unique and highly responsive platform for benefits eligibility and other determinations applications that are governed by legislation and regulations.

Other singular capabilities that Lagan will enjoy include Haley’s patented time-based reasoning, which allows for changes which are made over time to legislation and policy and to citizen or client circumstances without the need for multiple sets of rules.

Haley’s full audit capabilities, another differentiator, deliver a post-determination audit trail that ties back to the original legislation and cites the sections of the law or regulation that were applicable to the eligibility decision for any given case.

Agreement Spurs Haley’s Expansion in Americas, Enables Lagan to Expand Offers to Other Agencies within Its Government Client Base

“We looked at a number of platforms and saw that Haley’s determinations engine is the best in the market today. That is especially important to Lagan, because benefits determination and administration represent a crucial and fast-growing requirement of our public sector clients,” said Lagan CEO, Des Speed.

“But beyond the superior technology we’ll have available, we are particularly pleased to deepen our joint efforts with the new and expanded Haley Limited because the company has proven itself over many years of serving the same type of public sector clients as Lagan. They have a global footprint and expertise in our chosen markets. I can see strong possibilities for our using Haley technology to bring our solutions to additional agencies of our government clients, such as departments of licensing and motor vehicle registration,” continued Speed.

Haley Senior Vice President, Global Sales and Marketing, Matt Cahir, commented that the agreement announced today fits well with Haley’s ambitious post-merger expansion plans, particularly within the Americas. Lagan is one of several strategic partners with whom Haley collaborates to develop and deliver market-leading rules-based solutions to both government and commercial enterprises.

“We look upon today’s announcement as further validation of the leadership position that Haley has worked so hard to build within the social services vendor community,” Cahir remarked. “We also offer a number of solutions that complement the Lagan suite of products and will be useful to their government clients, and we look forward to jointly exploring how we might best meet those clients’ needs.

“In our own service to clients of the public sector, our goal has always been to ensure that citizens and constituents everywhere receive the best in services and all of the benefits to which they are legally entitled,” he concluded.

About Lagan Lagan specialises in delivering world-class solutions that effectively and efficiently connect governments and people. More than 160 government agencies on five continents rely on Lagan’s innovative, cost-effective enterprise case management (ECM) solutions for customer relationship management (CRM), 311 non-emergency call centres, and human services. Lagan has received the Deloitte Technology Fast 50 Award each of the last six years in recognition of superior revenue growth. Today, Lagan’s award-winning software is the choice for governments seeking a low-risk solution that delivers real value in record time. Founded in 1994, Lagan is privately held and employs more than 250 people worldwide. For more information about Lagan, please visit www.lagan.com.

About Haley Limited (www.haley.com)

Haley’s comprehensive suite of software solutions enables clients to automate policies, manage business rules, and mitigate risk. Many of Haley’s solutions feature a unique, patented natural language platform rather than programming scripts that enables users to transparently and reliably integrate business rules into enterprise processes to manage complex decisions, control compliance costs and combat fraud. Haley’s global client list includes organisations in the public sector, insurance, banking, telecommunications, transportation, healthcare and manufacturing. The company is headquartered in Australia and has offices in the United States, the United Kingdom, and Singapore.

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from CIO and leading technology partners.
Newsletter Subscription
Sign up for our CIO newsletters!
RSS Feeds
Syndicate content

HP Data Center Transformation solutions offer practical ways to overcome the energy and capacity limitations, operational vulnerabilities and technology constraints that can plague your data center. Choosing from a portfolio of solutions matched to your business needs, we can help you transform your data center into a business-driven, process-smart and future-ready asset.

Latest on Data Centre

  • +

    Inside Internode's data centre 05 June, 2009 14:39:00

    Computerworld gets an exclusive behind the scenes look inside Internode's Adelaide data centre with network guru Mark Newton
    Computerworld gets an exclusive behind the scenes look inside Internode's Adelaide data centre with network guru Mark Newton
  • +

    HP uses outside air, big fans, 12-foot raised floor to cool servers 03 June, 2009 07:44:00

    It's also cutting data center power use by painting server racks white
    Just off the North Sea coast in the United Kingdom, Hewlett-Packard Co.'s EDS unit has built a data center that largely relies on cold sea air to keep servers chilled and -- by doing so -- cut the center's cooling power needs in half.
  • +

    HP targets the cloud with new hardware 12 June, 2009 08:27:00

    HP offers complete cloud computing package for businesses
    HP has designed a new portfolio of hardware, software, and services, aimed at reducing costs and saving resource, particularly for businesses involved in Web 2.0, cloud and high-performance computing.
  • +

    Defence to spend $700m on ICT reform 05 June, 2009 11:13:00

    Strategic Reform Program report reveals only half of defence IT budget visible to CIO
    Less than half of the annual $1.2 billion spent by Defence on its ICT is visible to its chief information officer, Greg Farr, a new report has revealed.
  • +

    Inside Telstra's Virtualisation Strategy 11 May, 2009 14:12:00

    Need to cut infrastructure costs driving the strategy
    Telstra is increasingly turning to virtualisation as its core strategy to both manage the rising costs of, and growth in, its data centres, according the companyÂ’s CIO, John McInerney.
  • +

    Defence to Initiate ICT Reform Program, Expand CIO Role 05 May, 2009 11:56:00

    ERP rollout, data centre consolidation, single architecture all on the cards, according to the Department of DefenceÂ’s strategic policy white paper
    The Defence department has signaled a raft of changes to its approach to information technology under a new ICT reform program.

Free Resource Library

Data Centre Assessments

The First step to Optimising

Speeding business innovation

Removing barriers to growth, increasing agility and driving out costs

Assessments: Ammunition for Facts-Based Decision Making
by Richard L. Sawyer, Senior Principal, HP Critical Facilities Services
Download Podcast Download Transcript
 

CIO Summit The New World Order Opportunities and Challenges for CIOs

23rd July 2009
The Westin Sydney


A content-rich networking event where CIOs and senior executives collaborate on business and technology issues ranging from the impact of the economic downturn to the most pressing trends affecting IT in the enterprise.

Register Now

  • +

    New scam email uses Australian Federal Police to gain victims' trust 03 July, 2009 10:49:00

    Fake offers of free AFP monitoring service to stop "cybernetic attacks"
    Cyber criminals have changed tack in their ongoing scam campaign against banks, moving to the use of government agencies to gain the trust of unsuspecting email recipients.
  • +

    AFP hits $6 million identity fraud syndicate 03 July, 2009 08:25:00

    $500,000 of goods per week purchased with fake credit cards
    The Australian Federal Police (AFP) claims to have struck a major blow to a multi-million identity fraud syndicate.
  • +

    5 steps to secure a new PC 30 June, 2009 00:19:00

    Just unwrapped a brand-new PC? Security pros share their secrets for making your system Internet-safe.
    A common misconception is that a shiny new computer is more or less secure because it hasn't yet been exposed to the Internet's sinister underbelly. But the truth is, these machines come out of the box needing scores of patches, some basic security software downloads and the disabling or replacing of items security pros don't typically trust.
  • +

    Facebook simplifies privacy settings, calls them too complex 02 July, 2009 05:48:00

    The social-networking site is also getting ready to let members share content with anyone on the Internet
    Facebook will simplify the way in which it offers privacy options to its users, as it gets ready to give its members for the first time the option to make the content they post on their profiles available to anyone on the Internet.
  • +

    DR a growing concern for A/NZ CIOs: Symantec 02 July, 2009 09:16:00

    Mission critical apps and cost of down-time major drivers
    CIOs in Australia and New Zealand are increasingly getting involved in the disaster recovery planning of their organisations, according to a new survey from Symantec.
Upcoming Industry Events
  • CIO SummitNSW - Sydney | 23/07/2009 | Hosted by CIO Magazine, IDC & the CIO Executive Council
Whitepaper

How to Beef Up Your Sales Pipeline

Our economy may be heading towards a recession. Sales rates are dropping. Promotional campaigns are proving less effective than you would like. So how do you continue to grow your business and bring home the sales in such an environment? Download this white paper now to find the answers.


CIO Industry Insight Podcast #4: Kerry Stratton, Managing Director of Healthcare, InterSystems
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email