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Stories about: Sprint PCS

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    Competition Gets Extreme 08 September, 2005 14:14:30

    It's an exciting and potentially career-altering notion for CIOs: that the tools and processes they use to manage IT can be used to manage business processes
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    AT&T Wireless Self-Destructs 10 May, 2004 10:40:36

    The story of a botched CRM upgrade that cost the telco thousands of new customers and an estimated $US100 million in lost revenue. Hard lessons learned.
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    The Wisdom of Starting Small 20 April, 2001 14:38:34

    While its definitely time to get moving on wireless, it makes sense to take it slow.
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    Wireless In Manhattan 06 April, 2001 14:21:40

    What can you really do - right now - on the wireless Web?
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    Case Study: The rise and fall of Digital Disrupters 16 March, 2001 13:35:54

    At 2:30 p.m. on Thursday, Aug. 17, Mohnish Pabrai, smartly dressed in a black pinstriped suit with a blue-on-blue striped shirt and a solid blue silk tie, entered the Norcross, Ga., headquarters of CheckFree Corp., a provider of electronic billing software. In the previous 11 months, Pabrai, the founder and CEO of Digital Disrupters, had visited countless corporate headquarters and had given dozens of presentations about his business. By now, his delivery was flawless. He was passionate about what he was doing. He believed in his company, his business model and the future of the Internet. But today, he seemed dazed. This morning, he had found out that the presentation he was about to give in CheckFree's boardroom would be an exercise in futility.
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    The 99.999 per cent Solution 04 April, 2000 14:41:56

    The desire for high-availability networks doesn't mean you live in fantasyland. In the new world of e-commerce, reliability is a constant concern
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    Complex Commerce 11 August, 1999 16:42:46

    Are you ready for the next generation of online selling?
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    Call Centre Holding Patterns 02 June, 1999 12:04:16

    Labour is the priciest aspect of a call centre, so the name of the game has long been pure efficiency: Crank through the highest possible volume of calls with the smallest possible number of agents. Though it sounds like a worthy goal, efficiency carried to extremes often has meant rows of cramped cubicles with phone reps riffling through layer after layer of green-screen windows, hunting for key customer information scattered among myriad databases. Morale is low; eyestrain and turnover are high.
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    Antivirus software powerless to stop data breach attacks, study finds 10 February, 2012 01:43:00

    Analysis of 300 incidents spots an elephant in the room
    Large numbers of data breaches are being initiated by targeted malware that antivirus software simply can't detect, an analysis of 300 real-world incidents from 2011 has suggested.
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    Valentine's Day Patch Tuesday: Microsoft to issue 9 patches, 4 critical 10 February, 2012 09:29:00

    Microsoft Thursday said that the second Patch Tuesday of 2012 will see nine security bulletins, four of which were deemed critical.
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    Security experts ask House for light a regulatory touch 10 February, 2012 01:39:00

    Cybersecurity experts on Wednesday warned members of a House subcommittee against racing to legislation that would establish an overly burdensome regulatory framework for safeguarding digital systems against attacks, instead urging a more limited approach that would clear away legal impediments such as the prohibitions against sharing critical threat information.
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    The six pillars of security operations 10 February, 2012 11:37:00

    Six key points that should be considered when creating and developing a SOC
    As mobilisation and bring-your-own-device (BYOD) becomes increasingly prevalent, business security has been propelled to the forefront of corporate strategy.
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    Google Wallet Security Concerns Raised 10 February, 2012 01:40:00

    Security firm Zvelo has discovered that the Google Wallet PIN can be cracked via an exhaustive numerical search.
    Google's new NFC system that purports to turn your phone into a credit card can be compromised using a brute-force attack -- and that raises questions about its security.
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