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    Most believe U.S. won't become fully paperless 04 January, 2012 06:47:26

    More than half of all Americans believe that paper is forever, according to a poll of 1,142 registered voters conducted last month by Majority Opinion Research.
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    Answering the Call 05 September, 2006 09:30:01

    With a corded phone clutched in one hand and a spatula in the other, the man gazes anxiously at a piece of meat sizzling on his stove. He's on the line with his credit card company, but instead of speaking with a live human, he's stuck in a series of automated prompts. Even as his dinner bursts into flames, he's unwilling to let go of his phone for fear he'll miss a chance to speak with the next available agent. He tries to put out his flaming dinner with a broom, only to have the broom catch fire.
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    A New Leaf 02 September, 2002 13:24:52

    When it comes to e-services delivery, Australian government agencies may want to take a page out of Canadian whole-of-government CIO Michelle d'Auray's e-government book. D'Auray is finding that a bit of intuition goes a long way in delivering online initiatives for citizens.
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    Managing for Action 03 November, 1999 12:41:55

    When PwC surveyed some of the world's leading multinational companies it found more than 35 per cent didn't have enough time to plan, design, construct and implement information technology. Some 25 per cent complained the systems they installed didn't live up to their promise. It's what the authors call a "tidal wave of scandal, a tsunami of bad news" -- one that's coming at any manager planning a business action.
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    The Organic Root System 08 February, 1999 13:25:59

    When cold statistics and systems thinking threaten to cloud your judgment, remember this simple key to a long-lived business organism: People and culture count most.
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    Antivirus software powerless to stop data breach attacks, study finds 10 February, 2012 01:43:00

    Analysis of 300 incidents spots an elephant in the room
    Large numbers of data breaches are being initiated by targeted malware that antivirus software simply can't detect, an analysis of 300 real-world incidents from 2011 has suggested.
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    Valentine's Day Patch Tuesday: Microsoft to issue 9 patches, 4 critical 10 February, 2012 09:29:00

    Microsoft Thursday said that the second Patch Tuesday of 2012 will see nine security bulletins, four of which were deemed critical.
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    Security experts ask House for light a regulatory touch 10 February, 2012 01:39:00

    Cybersecurity experts on Wednesday warned members of a House subcommittee against racing to legislation that would establish an overly burdensome regulatory framework for safeguarding digital systems against attacks, instead urging a more limited approach that would clear away legal impediments such as the prohibitions against sharing critical threat information.
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    The six pillars of security operations 10 February, 2012 11:37:00

    Six key points that should be considered when creating and developing a SOC
    As mobilisation and bring-your-own-device (BYOD) becomes increasingly prevalent, business security has been propelled to the forefront of corporate strategy.
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    Google Wallet Security Concerns Raised 10 February, 2012 01:40:00

    Security firm Zvelo has discovered that the Google Wallet PIN can be cracked via an exhaustive numerical search.
    Google's new NFC system that purports to turn your phone into a credit card can be compromised using a brute-force attack -- and that raises questions about its security.
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