Stories about: AMR Research

The economic downturn has taken its toll on the IT services industry, and consequently, on the consultancies that swelled to support corporate outsourcing efforts in better days. Over the last two years, everyone--from the IT outsourcing arms of the biggest general business advisories (the KPMGs and Accentures, for instance) to the consulting divisions of IT service providers (the IBMs and HPs) to the leading outsourcing-specific consultancies (the TPIs and Alsbridges)--has been hit with layoffs, consolidation and upheaval.

For the past 10 years, radio-frequency identification (RFID) has followed the classic buzzword trajectory that is typically a blessing and a curse for new technologies: Next-generation appeal, bursting hype, rampant confusion and fragmented success.

Lately, much of the furor encircling ERP costs has revolved around software maintenance and support fees. The global recession has forced customers of Big ERP vendors-SAP, Oracle, Lawson, Infor-to question the value they receive from the fees.

Xerox's $6.4 billion bid for business process outsourcer Affiliated Computer Services (ACS) is the second merger announced between an enterprise hardware maker and a technology services provider in a week. Just seven days earlier, Dell went public with its plans to purchase Perot Systems.

Steve Berg knows what intense pain feels like: The man has been Tasered, in fact-not because he ran afoul of the law, but as VP of IT at Taser International he's partaken in a corporate rite of passage. "It's the worst five seconds of your life," he says. "You cannot move."

A famous superhero once noted, with trepidation: "With great power comes great responsibility." Retail juggernaut Wal-Mart, with US$401 billion in worldwide sales, has always wielded the "great power" part with its suppliers.

During the past two years, Facebook became the darling of Silicon Valley, watching its user base grow exponentially as its founder bombastically turned down billion dollar acquisition offers. But as the sobering realities of a tightening economy set in, it turns out LinkedIn, the social networking site for professionals, might be on track to build a more stable and immediately profitable business model that, unlike Facebook, doesn't rely solely on advertising and never-ending injections of venture capital.

Without question, today's supply chain applications can provide unmatched visibility into a company's supplier base, help spot inefficiencies and allow for better, smarter decision-making on logistics and inventory.

AMR Research released its annual "Supply Chain Top 25" list, and the top dog leading the supply chain pack this year -as it did last year - is Apple.

Oracle's announcement of its intended US$7.4 billion acquisition of Sun has certainly shaken up the hardware and server operating system (OS) business markets.