Stories about: Goldmine
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FrontRange Solutions Launches GoldMineTM Customer Service Edition 19 August, 2009 14:18:00
New edition of flagship CRM product provides complete customer service solution to increase helpdesk efficiency and improve customer loyalty - +
How A Job Search Led Jason Alba to Start JibberJobber 04 March, 2009 10:02:00
Jason Alba, a laid off general manager from a software company, was looking for a new job when he stumbled upon the idea for JibberJobber, a Web-based career management tool for job seekers that he launched in May 2006. This is his story. - +
Census and Sensibility 06 November, 2006 12:53:08
There's gold in them thar demographics - +
The Truth About On-Demand CRM 08 March, 2006 11:30:45
Hosted, on-demand CRM is sometimes cheaper and easier to roll out than the software that lives on your own machines. But if you think on-demand means that all you have to do is flip a switch, you're dead wrong. - +
Privacy Software to Unlock Health Data Goldmine 09 August, 2005 11:00:45
CSIRO is looking for a lead agency to help it exploit newly-released privacy software which will allow the expanded use of health data collections without compromising personal privacy protections. - +
Highly sensitive laptops go missing 06 October, 2004 07:44:02
Employees of private and government organizations working with highly sensitive information are still failing to adequately secure laptops containing highly sensitive information, with a spate of recent robberies prompting a stiff warning from a former Australian intelligence chief. - +
CRM from Scratch 31 August, 2000 11:05:37
Frustrated by the immaturity of current CRM applications? Build them yourself. Others have done it and done it well. - +
Improving the Odds 15 December, 1998 12:25:23
Marketing and IS at last join forces to seek the jackpot of customer intimacy. READ THIS ARTICLE to learn - How marketing can partner with IS to achieve customer intimacy - New marketing applications for data warehousing and the Internet - Which tools can increase marketing's internal effectiveness
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Wondering how to improve your business with UC on an IP Network?
Join Computerworld's Live Webinar where we will address the move many companies are making towards IP based voice services (SIP trunking, VoIP) and look at how they are using a single connection for data and voice rather than separate lines. Learn about the latest in IP networks and how it can help your organisation.
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CIO industry insight podcast #11: Brad Howarth talks about the future of broadband 15 June, 2011 09:17:33
Journalist for CIO Australia, Lisa Banks, chats to Brad Howarth about A Faster Future; the book he co-authored with Janelle Ledwidge. - +
CIO Live Podcast #89: Graham Waller, vice president and executive partner, Gartner 24 November, 2010 14:34:44
CIO Australia editor, Georgina Swan, talks with Graham Waller, co-author of The CIO Edge - 7 Leadership Skills you need to drive results. The book examines the key skills CIOs need and how to develop them,focusing on the importance of the interplay between IT processes and people leadership. - +
CIO industry insight podcast #10: Rob Livingstone discusses the instruments required to fly into the cloud 14 October, 2010 10:08:38
CIO Australia editor, Georgina Swan, talks to the 'accidental CIO' about the opportunities and pitfalls of the cloud - +
CIO Industry Insight Podcast #9: Tim Ayling, Chief Executive Officer, Platform46 06 August, 2010 09:22:40
CIO Australia editor, Georgina Swan, talks with Platform46 CEO, Tim Ayling, about collaboration in the enterprise. - +
Special Report: Green and Sustainable IT in the Enterprise 15 April, 2010 11:58:23
Despite all the hype surrounding Green IT, many CIOs and senior IT executives are unsure about the best way to start their organisations on the green journey. In this special edition podcast, CIO Australia editor Matt Rodgers speaks to Sundeep Khisty, Green Practice Leader, HP Enterprise Services, Asia Pacific & Japan, about how CIOs can best guide IT to become a core part of a company's sustainability strategy.
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Antivirus software powerless to stop data breach attacks, study finds 10 February, 2012 01:43:00
Analysis of 300 incidents spots an elephant in the roomLarge numbers of data breaches are being initiated by targeted malware that antivirus software simply can't detect, an analysis of 300 real-world incidents from 2011 has suggested. - +
Valentine's Day Patch Tuesday: Microsoft to issue 9 patches, 4 critical 10 February, 2012 09:29:00
Microsoft Thursday said that the second Patch Tuesday of 2012 will see nine security bulletins, four of which were deemed critical. - +
Security experts ask House for light a regulatory touch 10 February, 2012 01:39:00
Cybersecurity experts on Wednesday warned members of a House subcommittee against racing to legislation that would establish an overly burdensome regulatory framework for safeguarding digital systems against attacks, instead urging a more limited approach that would clear away legal impediments such as the prohibitions against sharing critical threat information. - +
The six pillars of security operations 10 February, 2012 11:37:00
Six key points that should be considered when creating and developing a SOCAs mobilisation and bring-your-own-device (BYOD) becomes increasingly prevalent, business security has been propelled to the forefront of corporate strategy. - +
Google Wallet Security Concerns Raised 10 February, 2012 01:40:00
Security firm Zvelo has discovered that the Google Wallet PIN can be cracked via an exhaustive numerical search.Google's new NFC system that purports to turn your phone into a credit card can be compromised using a brute-force attack -- and that raises questions about its security.
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