CIO

Stories about: Recognition Systems

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    VIC Police Performance Gets a Boost 06 September, 2005 09:46:15

    Victoria Police says its performance management software is helping it drive adoption of the Australian Business Excellence Framework as it strives to build a high performing organization.
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    Coming to US Universities: Services science 11 October, 2004 11:06:26

    Over 40 years after Purdue University established the first department of computer science in the U.S., a whole new field of study is about to emerge in colleges and universities throughout the country, according to a researcher at IBM Corp.'s Almaden Research Center, who believes that students could begin to receive doctorate degrees in the field of "services sciences" in 10 years time.
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    But Is the Customer Satisfied? 05 October, 2004 00:09:47

    Do government CIOs have anything to learn from the private sector about e-government and customer relationship management? Well, yes and no. In some cases government agencies are even ahead of the game . . .
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    Switching Channels 10 August, 2004 17:37:35

    Citizens now have more ways to communicate with government than ever before, but that won’t stop them from walking away frustrated if your agency can’t manage its customer service channels effectively
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    Speaking with One Voice 10 September, 2003 18:27:38

    Voice-activated services are gaining attention as workers get increasingly mobile and always-available support is the rule rather than the exception
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    Incorporating Colonial 05 February, 2003 14:01:40

    When the Commonwealth Bank and Colonial State Bank merged, an integration nightmare loomed. Under pressure, the banks put a new project management philosophy into action - and turned a potential disaster into an award-winning success.
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    How to Win Friends and Influence Users 11 November, 2002 12:02:00

    Almost every CIO can tell horror stories about her toughest users. Health-care CIOs would say that doctors are the most difficult users, while IT execs in the tech industry might argue that their techno-savvy employees are the most demanding. One truism emerges: the ability to handle tough users has become a vital skill for all CIOs, if only because the success of expensive enterprisewide IT projects ultimately hinges on user adoption.
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    Five Uneasy Pieces 11 June, 2002 11:27:09

    CIO casts a sceptical eye on some of the most talked about tech trends.
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    Antivirus software powerless to stop data breach attacks, study finds 10 February, 2012 01:43:00

    Analysis of 300 incidents spots an elephant in the room
    Large numbers of data breaches are being initiated by targeted malware that antivirus software simply can't detect, an analysis of 300 real-world incidents from 2011 has suggested.
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    Valentine's Day Patch Tuesday: Microsoft to issue 9 patches, 4 critical 10 February, 2012 09:29:00

    Microsoft Thursday said that the second Patch Tuesday of 2012 will see nine security bulletins, four of which were deemed critical.
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    Security experts ask House for light a regulatory touch 10 February, 2012 01:39:00

    Cybersecurity experts on Wednesday warned members of a House subcommittee against racing to legislation that would establish an overly burdensome regulatory framework for safeguarding digital systems against attacks, instead urging a more limited approach that would clear away legal impediments such as the prohibitions against sharing critical threat information.
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    The six pillars of security operations 10 February, 2012 11:37:00

    Six key points that should be considered when creating and developing a SOC
    As mobilisation and bring-your-own-device (BYOD) becomes increasingly prevalent, business security has been propelled to the forefront of corporate strategy.
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    Google Wallet Security Concerns Raised 10 February, 2012 01:40:00

    Security firm Zvelo has discovered that the Google Wallet PIN can be cracked via an exhaustive numerical search.
    Google's new NFC system that purports to turn your phone into a credit card can be compromised using a brute-force attack -- and that raises questions about its security.
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