Nucleus Research - The Value of Mobile and Social for CRM
This whitepaper was provided with compliments of Salesforce.com. Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM drives a 14.6 percent productivity increase, and adding social drives an additional 11.8 percent productivity boost. Given the significant ROI opportunity, all organisations should consider mobile and social CRM adoption.
Please supply your email address to access the content.
- Only Citrix securely delivers everything you need for a truly mobile workspace wherever you go
- Using customer personas while maintaining excellence: The key to omnichannel
- Gartner Symposium/ITxpo – The World’s Most Important Gathering of CIOs and Senior IT Executives 26-29 October 2015 on the Gold Coast, Australia
- Check out the Log Rhythm's NEW Resource centre | New content, infographics, white papers and research