Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.
Please supply your email address to access the content.
Get exclusive access to Invitation only events CIO, reports & analysis.
Sign up now »
Sign up now »
In this white paper, we will look at how secure web gateways, one type of information security technology, can provide benefits to many departments within any business or government agency. ...
Most Popular Whitepapers
"Suggesting that people's "purpose is to get information to flow through the ..."
Why change management doesn’t work
"Darn those pesky laws that get in the way of commercial exploitation ..."
Larry Page wants to see your medical records
"Instead of partitioning the device between corporate and personal data, another approach ..."
Dual-Persona Smartphones Not a BYOD Panacea
"Well that's a nice back-handed compliment isn't it? So now, finally, my ..."
After two-year hiatus, EFF accepts bitcoin donations again
"Actually, both Mobile App developers and CIOs should be blamed for it. ..."
CIOs struggle to deliver timely mobile business apps: survey
- AusCERT 2013: What's it like to be a 'Nigerian scam' victim?
- AusCERT 2013: Ashley Deuble: Network Security Monitoring with Security Onion
- AusCERT 2013: World needs debate about “hack-back” rules of engagement
- AusCERT 2013: Police urge banks to install ATM chip technology
- Twitter aims to become safer with two-step sign-in
- Lack of information, skills hinder finance-business partnering: Deloitte
- Apple defends offshore decisions that result in low taxes
- Vodafone revenue and profit drop as European troubles continue
- Apple to tell Senate it pays every cent of its taxes
- Cash visibility tops list in first Asia-Pacific treasury report