
Authoritative.
Strategic.

Introduction.
Acknowledgements.
PART 1: FUNCTIONAL VIEW.
1. Case Study: Automatic Teller Machine.
2. Complementary Exercises.
Appendix A: Glossary & Tips.
PART 2: STAIC VIEW.
3. Case Study: Flight Booking System.
4. Complementary Exercises.
Appendix B: Glossary & Tips.
PART 3: DYNAMIC VIEW.
5. Case Study: Coin-Operated Pay Phone.
6. Complementary Exercises.
Appendix C: Glossary & Tips.
PART 4: DESIGN.
7. Case Study: Training Request.
8. Complementary Exercises.
Appendix D: Glossary & Tips.
Index.
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