• Author:
  • Fredricks, Karen S.
• Subject:
  Business Applications
• Published by:
  John Wiley & Sons Inc (US)
• Published:
  14/03/2003
• Price:
  $42.99
• <  Buy this book  >

• ACT! organizes customer information in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, and more
• Explores ACT!'s features, including a ready-to-use contact database with search capabilities; Internet links; mail, fax, and e-mail merge; synchronization with Palm OS handhelds; integration with Outlook and other popular products; report generation; and a customizable database
• Latest edition of this successful title shows business professionals how to use ACT!'s new e-mail features, new active libraries, and improved Internet services and Outlook integration

Part I: The Opening ACT!

Chapter 1: An Overview of ACT!

Chapter 2: The Various Faces of ACT!

Chapter 3: Getting Your ACT! Together.

Part II: Putting the ACT! Database to Work.

Chapter 4: Making Contact(s).

Chapter 5: The Contact List.

Chapter 6: The ACT! Lookup: Searching for Your Contacts.

Chapter 7: Make a Note of That.

Chapter 8: Organizing Your Daily Tasks.

Part III: Sharing Your Information with Others.

Chapter 9: Printing Non-Reports.

Chapter 10: Using the Basic ACT! Reports.

Chapter 11: Designing Your Own Reports.

Chapter 12: Merging Your Information into a Document.

Chapter 13: ACT! E-Mail.

Part IV: Advanced ACT!ing.

Chapter 14: Creating Contact Fields.

Chapter 15: Customizing Layouts.

Chapter 16: Zen and the Art of Database Maintenance.

Chapter 17: Calling in the Reinforcements.

Part V: Commonly Overlooked ACT! Features.

Chapter 18: ACT!ing on the Internet.

Chapter 19: ACT!ing on Your Sales Opportunities.

Chapter 20: Grouping Your Contacts.

Chapter 21: I’m Going to the Library Tab.

Part VI: The Part of Tens.

Chapter 22: Ten Cool New Features in ACT! 6.

Chapter 23: Ten Cool Ways to Customize Your ACT! Layout.

Chapter 24: Ten Cool Tools to Make ACT! Work Better.

Index.