
Authoritative.
Strategic.

Leaders need to visibly walk the talk, and show they are serious about customer satisfaction.
In uncertain times, teams look to leaders for their certainty. When you find yourself navigating uncertain waters, you should expect to make frequent adjustments to your plans, and keep a watchful eye on both your clients and the market. Shared adversity can be a strong glue to help build a cohesive team environment.
Automated detection systems will always have blindspots that can be exploited. To catch problems before they spiral out of control, employees must feel comfortable that they can communicate problems to their managers, and that concerns won’t just fall on deaf ears.
At an operational level, complex policies and procedures can quickly turn HR management into a quagmire. Although in some situations, all of that red tape can truly be a good thing.
Australian businesses have been achieving consistent improvements due to labour productivity – but gains from innovation have been weak to non-existent in recent years.
The next time you carry out a risk management audit, it is worth examining what mechanisms your organisation has in place to detect corruption and guide employees on appropriate behaviour.
When scandals hit, while "rogue employees" may get much of the public attention, it can be easy for a disconnect to develop between the public corporate message, and the reality of the corporate culture perceived by employees. Disconnects can be devastating for employee performance and retention.
A CIOs job is never done. A day in the life of a chief information officer
Information management has changed significantly over the last decade - both internally and externally. Think cloud, SaaS, PaaA, IaaS, open source, data integration, development ... the choice is open.
CIOs stepping out of their comfort zones to become business leaders who help drive the business strategy.
CIO editor, Georgina Swan, talks ICT, business and what makes IT leaders tick.
David Bartlett is former Premier of Tasmania and one-time CIO. He is chairman of Asdeq Labs and works with communities on the NBN through Explor Digital Futures. He also likes to go fishing.

Peter Black is an experienced Business, Executive and Retirement Coach with specialties in CEO coaching and mentoring, the IT industry and professional services firms.

Rodney Gedda is the former deputy editor of CIO and former editor of Techworld.
Rory is a Partner at Grant Thornton, leading their Business Transformation consulting practice in Sydney. His specialties are business strategy, performance improvement, and transformational change. Follow him on Twitter @rory_gregg

Rob is a respected and experienced CIO, with more than three decades of industry and ICT experience. Over the last 16 years he has held the CIO role at several multinationals, most recently Ricoh. He is the owner of Rob Livingstone Advisory and a Fellow of University of Technology, Sydney. Rob delivers the Pathways Advanced and Business ICT leadership programs in conjunction with the CIO Executive Council.
Ross Maher is the director of Build21c, an innovation project planning and research company that helps companies innovate. His specialities include project definition and set up, and he believes the best innovation occurs through a conversation with customers, suppliers and other stakeholders. Learn more at www.build21c.com.au

Scott is an experienced CIO with over 20 years of ICT experience. He has held senior management and executive positions in both the private and public sectors. These roles spanned both business and ICT functions including CIO of the large industry superannuation fund Sunsuper, and CIO of a large ASX listed stockbroker. Scott has more recently moved into the research and industry analyst sector and is now the Research Director at ITNewcom, a benchmarking, research and consulting practice. Follow Scott on Twitter: @CIOMatters.

Georgina Swan, former Editor of CIO.

Chris Yates is the former CIO of Tennis Australia, where he oversaw the IT strategy for organisation and led the IT team for tournaments such as the Australian Open and Davis Cup. He has worked across various industries, including financial services, marketing and advertising.
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