Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

  • Big Data, Little Innovation

    Fostering a culture of innovation within an organisation is a complex long term project. If there is little opportunity to quickly adapt products, change workflows, or respond to a weekly flow of insights, then there will be little return from a Big Data investment.

    2 Apr  /  Leadership

  • The demographic disaster facing public sector budgets

    Providing services in remote regions of Australia is likely to become even more problematic as the population ages. Government needs to go through the same transition that banking did in the 80s and 90s, which saw the large scale closure of branches, and the shift to ATMs and online transactions. But it will be interesting to see whether politicians compromise their desire to improve public sector efficiency, when faced with the prospect of government job cuts within their own electorates.

    28 Feb  /  Leadership

  • Taking the lead on customer service

    Leaders need to visibly walk the talk, and show they are serious about customer satisfaction.

    21 Jan  /  Leadership

  • Finding the right balance in public sector workplace reform

    Developing programs to encourage service delivery innovation, update workforce skills, and adopt more teleworking should be high on the agenda for public sector leaders. While political wrangling is likely to make the task harder, budget realities will soon force stark choices for public sector leaders and politicians alike.

    28 Nov  /  Leadership

  • Surviving a Verbal Blunder

    Whether it is business or politics, the issues are the same. Leaders who are able to learn from their mistakes and publicly accept responsibility for their failings, are more likely to build a strong support base. Success often attracts followers, but the occasional failure can be used by a leader as an opportunity to deepen and strengthen the relationship

    26 Oct  /  Leadership

  • How to lead through uncertainty

    In uncertain times, teams look to leaders for their certainty. When you find yourself navigating uncertain waters, you should expect to make frequent adjustments to your plans, and keep a watchful eye on both your clients and the market. Shared adversity can be a strong glue to help build a cohesive team environment.

    17 Sep  /  Leadership

  • Productivity Champions

    By focusing on productivity rather than wages, leaders can improve their visibility of the business, and deliver results that really matter.

    16 Aug  /  Leadership

  • When strategies come unstuck

    The Internet did not suddenly become important in 2011. It has been a driving force behind worldwide business disruption and change for the last decade. As many shareholders of Australian media and retail companies are perhaps now realising, a timid approach to change can easily turn out to be the highest risk strategy.

    6 Jul  /  Leadership

  • Managing wage risk

    Leaders should consider carefully how they balance productivity and wage expenses, and the levels of operational risk they are willing to take to reduce wages expense. Outsourcing and subcontracting arrangements can greatly improve your workforce flexibility, but savings can quickly evaporate when skills are in short supply.

    8 Jun  /  Leadership

  • Building trusted relationships

    Privacy issues essentially boil down to an issue of trust. Rebuilding shattered trust can be an expensive exercise.

    14 May  /  Leadership
Rory Gregg
Rory is a Partner at Grant Thornton, leading their Business Transformation consulting practice in Sydney. His specialties are business strategy, performance improvement, and transformational change. Follow him on Twitter @rory_gregg
Blogs

  • Leadership

    Advice for leaders to help refine skills and provide direction and guidance to employees

rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Recent comments