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Stories by Juan Carlos Perez

Google and Avaya to bring Chromebooks and WebRTC to call centres

By Juan Carlos Perez | 11 December, 2014 05:06

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya customer support software.

TigerText revamps UI, analytics in crowded enterprise mobile messaging market

By Juan Carlos Perez | 10 December, 2014 04:01

TigerText has revamped its enterprise mobile messaging app's interface and analytics, the latest player making moves to stand out and stay relevant in a crowded, intensely competitive market where consolidation appears imminent.

Google meshes multiple enterprise partner programs into one

By Juan Carlos Perez | 05 December, 2014 04:01

Google will try to boost the enthusiasm, commitment and sales of its enterprise partners with a revamped, consolidated program that offers more incentives and rewards.

Microsoft closes the book on its Nook partnership with Barnes & Noble

By Juan Carlos Perez | 05 December, 2014 03:58

A Nook deal Microsoft and Barnes & Noble struck with much fanfare less than three years ago has deflated, after failing to achieve its lofty goals in the e-reader market.

Google Apps users clamoring for Inbox

By Juan Carlos Perez | 04 December, 2014 08:13

Throngs of Google Apps customers are demanding access to Inbox, so the company is scrambling to release a version of this new email app for the workplace communication and productivity suite.

Office 365's spam filter gets smarter at sorting bulk mailings

By Juan Carlos Perez | 25 November, 2014 10:28

In time for the holiday shopping season, Microsoft has refined how Office 365 handles bulk promotional emails from vendors like Amazon, eBay and Macy's.

Google to Apps users: take more responsibility for protecting your accounts

By Juan Carlos Perez | 25 November, 2014 07:34

To get employees more involved in securing their Apps accounts, Google has tried to simplify how they monitor log-in activity and configure security settings.

Apple delivers another Yosemite beta as WiFi issues persist

By Juan Carlos Perez | 22 November, 2014 05:04

Apple has come out with a second beta of Mac OS X Yosemite for developers, but it's not clear whether this latest build will address the WiFi problems that continue to affect an undetermined but apparently substantial number of users.

Product needs, not profit, drove Microsoft layoffs, exec says

By Juan Carlos Perez | 20 November, 2014 11:45

The biggest headcount reduction in Microsoft's history was driven by a need to invest in new technologies rather than the company's bottom line, according to an advisor to CEO Satya Nadella.

Cisco crashes the enterprise mobile party with new collaboration app

By Juan Carlos Perez | 18 November, 2014 07:39

Cisco will package and deliver enterprise collaboration capabilities via a mobile and Web app built to replicate the ease of use of consumer software but designed for ad hoc, workplace team interaction.

Microsoft finally fusing Yammer-Office 365 sign-on systems

By Juan Carlos Perez | 14 November, 2014 08:00

Well, that took longer than expected. Although Microsoft began bundling Yammer with Office 365 shortly after acquiring the enterprise social networking (ESN) startup in mid-2012, users so far have had to log in separately to both suites, an inconvenience that will soon end.

Microsoft to boost Active Directory protection with Aorato acquisition

By Juan Carlos Perez | 14 November, 2014 03:46

Microsoft plans to beef up Active Directory's security with machine learning technology from a startup it has acquired.

New Win 10 TP build brings touchpad gestures, OneDrive improvements, crash fixes

By Juan Carlos Perez | 13 November, 2014 08:50

Microsoft has added touchpad gestures, fine-tuned OneDrive syncing and revamped the feedback app in the latest build of Windows 10 Technical Preview, released Wednesday to testers on the OS's delivery fast track.

Box sharpens iOS app, Web interface in fight to stand out against big rivals

By Juan Carlos Perez | 12 November, 2014 04:05

As it seeks differentiation with collaboration, workflow and document management features, Box has revamped its iOS app and Web interface to simplify how users and IT administrators interact with files kept in its cloud storage service.

Microsoft looks to find its way in mobile app market

By Juan Carlos Perez | 08 November, 2014 10:24

By unlocking core edit functions in its free Office apps for iOS and, later, Android, Microsoft is trying to close out pesky rivals in the mobile market and lure new subscribers to Office 365.

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