Stories by: David Taber
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Five ways to send a custom software project off the rails 22 May, 2012 00:34:00
This all happens in big cloud projects as well. There are many contributing factors to these bad outcomes-chief among them adversarial incentives, inappropriate metrics and lack of collaborative infrastructure-but those aren't the root cause. - +
Kicking waterfall project management habits requires agility 12 May, 2012 02:42:00
When dealing with hardware and physical architecture, it's relatively obvious what the sequence of activities will be, where you are in the project and where the variances will be. As a result, a pre-determined schedule with Program Evaluation and Review Technique (PERT) milestones is good for both the client and the suppliers. - +
How IT pros can avoid bid-to-win horror shows 03 May, 2012 02:57:00
If the competition is really hot, they might even be willing to lose money, with a low-ball "bid to win." In this case, the customer gets the lowest possible price and a contract that guarantees the completion of the project to the spec. During the project, nobody on the customer side will have to think. They can just measure. What's not to like? - +
How CRM Data Updates Lead to Data Corruption 24 April, 2012 09:03:32
In theory, it's best to clear all your database transactions as soon as you can, keeping the tables up to date so that you don't have to worry about data integrity or time-smear problems. It's not always that simple. - +
12 tips to avoid gridlock in the Cloud 03 April, 2012 00:21:00
In Star Wars, Coruscant is an entire planet that's a city. And in the movie, traffic flows in three dimensions as everyone flies around - without any accidents. As it's science fiction, there aren't even any traffic jams. - +
Why mobile CRM apps are slow to take off? 13 March, 2012 00:47:00
The last five years have seen a revolution in mobile computing. The old-guard mobile phones and PC tablets have been put on the junk-heap, while devices running iOS and the Android OS have taken over the mobile world. With 4G, dual-core processors, huge amounts of RAM and gorgeous screens, you'd think that these devices would be perfect for running CRM apps. But that wave hasn't really happened yet. - +
Is your Cloud project ready to be agile? 22 February, 2012 03:39:00
In the decade since the Agile Manifesto, the movement has encouraged a number of best practices like test-driven development, user-centered design, iIterative development, clean code, refactoring, continuous integration, and-arguably-cloud computing. - +
Accurate sales forecasts and other CRM fantasies 17 February, 2012 01:44:00
Some companies are in the enviable position of having a sales backlog, and in many parts of the economy demand is starting to heat up. But prosperity has its own problems, including inventory shortages, guessing wrong on what the hot items will be, and excess work in progress that makes Wall Street cranky. - +
How to avoid Cloud customer support worst practices 07 February, 2012 11:24:00
Customer support organizations were the earliest of adopters for CRM systems. Thanks to call center software and the need to drive cost reductions and faster service turn-around cycles, the customer support organization developed solid business processes, comprehensive measurement and good discipline. But that's all so last-century. - +
How to document Cloud design decisions 27 January, 2012 07:12:00
When developing and integrating cloud systems, the public interfaces and external "contracts" among services mean that design and architecture can evolve rapidly and in parallel. But when they do and the teams are not in the same room, this speed is an invitation to chaos. - +
Is your Cloud support agile? Take our quiz 18 January, 2012 03:19:00
Cloud projects are a nearly perfect fit for agile project development techniques. Even if your finance guys insist upon fixed price and fixed schedule, the tendency in the Cloud is iterative development and scrum teams.
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CIO industry insight podcast #11: Brad Howarth talks about the future of broadband 15 June, 2011 09:17:33
Journalist for CIO Australia, Lisa Banks, chats to Brad Howarth about A Faster Future; the book he co-authored with Janelle Ledwidge. - +
CIO Live Podcast #89: Graham Waller, vice president and executive partner, Gartner 24 November, 2010 14:34:44
CIO Australia editor, Georgina Swan, talks with Graham Waller, co-author of The CIO Edge - 7 Leadership Skills you need to drive results. The book examines the key skills CIOs need and how to develop them,focusing on the importance of the interplay between IT processes and people leadership. - +
CIO industry insight podcast #10: Rob Livingstone discusses the instruments required to fly into the cloud 14 October, 2010 10:08:38
CIO Australia editor, Georgina Swan, talks to the 'accidental CIO' about the opportunities and pitfalls of the cloud - +
CIO Industry Insight Podcast #9: Tim Ayling, Chief Executive Officer, Platform46 06 August, 2010 09:22:40
CIO Australia editor, Georgina Swan, talks with Platform46 CEO, Tim Ayling, about collaboration in the enterprise. - +
Special Report: Green and Sustainable IT in the Enterprise 15 April, 2010 11:58:23
Despite all the hype surrounding Green IT, many CIOs and senior IT executives are unsure about the best way to start their organisations on the green journey. In this special edition podcast, CIO Australia editor Matt Rodgers speaks to Sundeep Khisty, Green Practice Leader, HP Enterprise Services, Asia Pacific & Japan, about how CIOs can best guide IT to become a core part of a company's sustainability strategy.
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Chinese cyber-espionage threatens U.S. economy, DoD says 25 May, 2012 13:23:49
China's refusal to even recognize the problem -- never mind address it -- is behind opposition to granting an international service license to China Mobile - +
Mayor of New Jersey town arrested on hacking and conspiracy charges 25 May, 2012 15:45:59
West New York mayor Felix Roque and his son are accused of hacking into a website that promoted his recalling from officeThe mayor of West New York, New Jersey, was arrested together with his son on Thursday, for allegedly hacking into a website that criticized him and his administration. - +
Untethered jailbreak for iOS 5.1.1 available for download 25 May, 2012 14:56:00
Absitnthe 2.0 is the first untethered jailbreak available for the third-generation iPadAbsinthe 2.0, the jailbreak for iOS 5.1.1, is ready and available for download, the Jailbreak Dream Team announced at the Hack in the Box conference in Amsterdam. - +
Security researcher urges IT managers to keep up with SAP patches 25 May, 2012 09:30:09
Companies are vulnerable, but often don't realize they areThe story "Security researcher urges IT managers to keep up with SAP patches," posted on the wire Thursday, incorrectly stated the location of Onapsis in the second paragraph. - +
Government alarm over cyberattacks validated by terrorists 25 May, 2012 13:23:21
Purported al Qaeda video circulated by supporters of Senate legislation to regulate computer security of critical industries
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