Stories by: Susan H. Cramm

Reader questions about coaching resources and encouraging "right learning"

At one time or another, everyone makes mistakes

How to use simple but powerful actions to communicate your leadership agenda

IT executives need to find collaborative business partners. Leaders listen a lot so they can tell what motivates people to act

In person or via teleconference, improve your decision-making processes in the meeting room.

I'm starting to get a little nervous about the future of our profession.

You threw what you thought was a pebble into a pond and created ripples that have your conference rooms awash with disagreements, debates and dissension. The new strategy seemed simple enough: Transition to a common system across all operating units in order to enhance supply chain performance

In person or via teleconference, improve your decision-making processes in the meeting room.

It's amazing how often executives are stymied by their inability to influence others. The typical scenario involves a talented, change-oriented leader who gets a shot at a more visible role. In the process of getting stuff done, he steps on a few (very influential) toes. Over a couple of years, the executive racks up some impressive accomplishments but finds that his success is hindered by the organizational minefields his actions have sown over the years. As a result, the executive tires of the level of effort required to move things forward and decides that it's time to move on

I was daydreaming in the car today and overheard that al Qaeda has a CIO.