CIO

Stories by: Eric Berkman

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    How to Staff Up for Security 06 September, 2002 10:30:00

    Last year, David Saul, executive vice president and CIO of commercial insurer Zurich North America, pulled a dozen IT staffers away from their daily tasks to combat a virus that was attacking the company's firewalls. They did a good job limiting the damage, but it took two days - two days in which other work did not get done. Next time, Saul hopes to be ready to respond before a threat surfaces. "We want to be in a safety zone that doesn't require that kind of immediate mobilisation," he says.
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    How to Practise Safe b2b 08 July, 2002 12:00:00

    IT and security leaders spell out their security requirements for their online partners and explain how they make sure their partners comply.
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    How to Use the Balanced Scorecard 11 June, 2002 11:30:00

    You can't tell when you're winning if you don't keep score. The Balanced Scorecard helps track your hits and misses.
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    Enterprise Value Awards - Enterprise Rent-A-Car 05 February, 2002 12:00:00

    Enterprise Rent-A-Car's decision to enable insurance companies to book, extend and pay for replacement rentals online has helped it gain command over the market for auto rental replacements. The company has streamlined a once-cumbersome process, making it cheaper and easier for its insurance customers to serve their policyholders, and driving more of their business to Enterprise.
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    Next Stop: Centralisation 12 November, 2001 10:05:00

    It was in, it was out, and now it's back and better than before. Is it time for your company to get on board?
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    When Bad Things Happen to Good Ideas 11 May, 2001 09:21:55

    Knowledge management is a solid concept that fell in with the wrong company.
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    Stamps Of Approval 09 March, 2001 11:35:45

    Security is the biggest concern for anyone engaged in e-business, no doubt about it. However, it's no longer a matter of whether companies have security--if they don't, they won't be in business long--but just how effective that security is.
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    Heartbreak Hotels 02 February, 2001 13:34:19

    Alignment doesn't come easy, especially in an industry built on human contact. In this story: Realise the unique alignment challenges facing the hospitality industry Learn what is being done to better align hospitality IT and business objectives Determine how far the industry still has to go to get IT and business in sync
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    Why We're Still Talking About Alignment 24 January, 2001 13:12:46

    The stormy relationship between business and IT has been a hot topic for decades. But while the gap is closing, it's still there, and still wreaking havoc. And that's . . .
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    Shark Repellent 17 November, 2000 11:24:57

    How CIOs can help keep their companies out of court and the lawyers at bay.
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    Don't Lose Your Mind Share 13 October, 2000 10:47:14

    Hill & Knowlton tackles knowledge sharing across global and corporate lines.
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