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Stories by Hamish Barwick

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NSW government releases ICT investment policy for agencies

By Hamish Barwick | 18 March, 2014 09:38

The NSW government has unveiled a new ICT policy designed to help government agencies with technology investment and planning decisions.

Foodservice procurement company reduces IT infrastructure bill by moving to the cloud

By Hamish Barwick | 17 March, 2014 11:14

IT infrastructure and disaster recovery (DR) services were costing Sydney-based online procurement firm Marketboomer thousands of dollars a year until it made a decision to begin using cloud services in 2013.

OAIC releases privacy impact assessment guide for consultation

By Hamish Barwick | 12 March, 2014 14:23

The Office of the Australian Information Commissioner (OAIC) has released an updated privacy impact assessment (PIA) guide for public consultation following the Privacy Act changes which came into law today.

Some Australian businesses 'unlikely' to be ready for Privacy Act changes: survey

By Hamish Barwick | 12 March, 2014 09:23

Some Australian IT professionals have admitted that their organisation won’t be prepared for the Privacy Act amendments which come into effect today, according to the results of a new survey.

Cost of a Privacy Act breach could extend to ongoing audits: legal expert

By Hamish Barwick | 11 March, 2014 15:06

The Privacy Act amendments come into law in Australia tomorrow (12 March), with serious fines of up to $1.7 million for companies and up to $340,000 for individuals who breach the Act.

Telstra breached privacy of over 15k customers: Privacy Commissioner

By Hamish Barwick | 11 March, 2014 10:59

An investigation by the Australian Privacy Commissioner, Timothy Pilgrim, and the Australian Communications and Media Authority (ACMA) has concluded that Telstra breached three National Privacy Principles (NPPs) after 15,775 phone numbers, names and home addresses contained in spreadsheets were found online via a Google search in May 2013.

How NAB improved customer service using the cloud

By Hamish Barwick | 05 March, 2014 14:26

National Australia Bank (NAB) has reduced call centre inquiries following the implementation of Oracle Service Cloud in 2012.

The neuroscience of leadership

By Hamish Barwick | 05 March, 2014 11:13

A project to improve leadership by understanding human brain functions is underway at the NeuroLeadership Institute in Sydney.

Upstream Print Solutions improves customer service following SaaS rollout

By Hamish Barwick | 03 March, 2014 10:49

Fuji Xerox Australia subsidiary Upstream Print Solutions has used a software-as-a-service (SaaS) package to automate printer, copier and scanner service logs, leading to happier customers.

ASX looks to expand Net Global service into two more financial centres

By Hamish Barwick | 28 February, 2014 12:33

The Australian Securities Exchange (ASX) is considering an expansion of its Net Global service into two overseas financial centres by 2015.

OpenText takes data centre space in Sydney

By Hamish Barwick | 27 February, 2014 15:22

Enterprise information management software vendor OpenText has begun offering cloud services from the NTT Communications data centre in Sydney.

Qantas 'won’t rule out' changes to IT department as part of restructure

By Hamish Barwick | 27 February, 2014 13:43

Qantas Airways (ASX: QAN) has announced that 5000 jobs will go over the next three years with 1500 of these to be executives, management and support roles.

Successful targeted attack could cost you $85 million: survey

By Hamish Barwick | 27 February, 2014 09:54

The financial cost of a successful targeted attack could top $85 million for some Australian businesses, according to the findings of a new report.

Henry Davis York to save $450k with backup system

By Hamish Barwick | 26 February, 2014 09:17

Sydney-based law firm Henry Davis York (HDY) has forecast savings of $450,000 over the next four years following the introduction of a new backup system.

Australian Privacy Principle guidelines released

By Hamish Barwick | 24 February, 2014 11:37

The final version of the Australian Privacy Principles (APPs) have been issued by the Office of the Australian Information Commissioner (OAIC) following public consultation.

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