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Stories by Hamish Barwick


'I’d like us to move away from the dependency on passwords,' says Facebook engineer

By Hamish Barwick | 04 June, 2014 15:45

In an ideal world, people would not need a password to log in to Facebook as they would use a hardware token instead, according to Facebook United States engineer Gregg Stefancik.

NAB apologises for Visa debit payment glitch

By Hamish Barwick | 03 June, 2014 14:37

National Australia Bank (NAB) has apologised to customers for an issue with NAB Visa debit cards that had charged customers twice for card transactions.

Serving up faster websites

By Hamish Barwick | 03 June, 2014 10:16

Managing the needs of high-profile tennis stars such as Lleyton Hewitt, along with members of the public who expect websites to load within seconds, led Tennis Australia to implement online application performance and monitoring in time for the Australian Open in January 2014.

Inland Revenue Department NZ talks voice biometrics

By Hamish Barwick | 29 May, 2014 13:36

Call resolution times for Inland Revenue Department (IRD) of New Zealand customers who have registered for its biometric service take one minute faster than those who have not registered, said IRD contact implementation service manager Jared Mortlock.

Immigration and Border Protection to invest $700 million in border security

By Hamish Barwick | 28 May, 2014 16:55

Travellers entering Australia will be checked to see if they have undeclared criminal convictions against a biometrics database, Federal Minister for Immigration and Border Protection Scott Morrison announced today.

Mobile security lessons from Treasury

By Hamish Barwick | 27 May, 2014 09:26

Managing a fleet of iPhones that used containerisation to separate The Treasury data from employees’ personal information has been a journey of mistakes and lessons for CIO Peter Alexander.

University of Queensland to migrate 80 server rooms to two facilities

By Hamish Barwick | 26 May, 2014 14:08

The University of Queensland (UQ) is planning to migrate 80 server rooms to two large server rooms over the next four years to reduce costs.

ASX links Sydney data centre with Singapore stock exchange

By Hamish Barwick | 23 May, 2014 14:53

Customers in the Australian Securities Exchange (ASX) data centre, Australian Liquidity Centre (ALC), can now connect to the SGX data centre in Singapore via the ASX’s low latency network, Net Global.

NSW government invites RFPs from ICT shared services applicants

By Hamish Barwick | 23 May, 2014 11:41

The NSW government has invited 50 companies that filled out a registration of interest (ROI) for ICT shared services in March 2014 to submit their plans via a request for proposal (RFP) process.

eBay Australia urges all customers to change their password

By Hamish Barwick | 22 May, 2014 16:33

eBay Australia is advising all of its customers to change their password, following confirmation by its United States parent company that cyber criminals accessed a database that contained eBay customer details including encrypted passwords.

eBay hack: What you need to do now

By Hamish Barwick | 22 May, 2014 14:45

Online marketplace eBay has stated that cyber criminals compromised a "small number of employee log-in credentials" in the United States between late February and early March 2014 to gain access to its database.

NSW Electoral Commission CIO says iVote system will ensure counting accuracy

By Hamish Barwick | 20 May, 2014 10:52

E-voting will offer voters in NSW “greater electoral integrity” over paper as the iVote system is more accurate, said NSW Electoral Commission (NSWEC) CIO Ian Brightwell.

Supporting start-ups through CRM

By Hamish Barwick | 16 May, 2014 14:02

A growing number of field workers, coupled with expansion into Western Australia and Queensland, was making customer information management a big challenge for not-for-profit organisation, Many Rivers.

Budget 2014 - Federal agency mergers could create cyber security gaps

By Hamish Barwick | 14 May, 2014 15:38

Up to 36 Australian federal government agencies will be merged or scrapped as a result of the federal budget, meaning the remaining IT departments may not be across shared services and cyber security, according to Dell Software Australia managing director Ian Hodge.

Telstra CISO responds to customer data privacy concerns

By Hamish Barwick | 12 May, 2014 15:07

Telstra CISO Mike Burgess says the telco has taken steps to tighten up security controls following three data breach investigations launched by Australian Privacy Commissioner Timothy Pilgrim since 2010.