CIO

Stories by: Lauren Gibbons Paul

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    Service-Level Agreements 101: An Executive Guide to Service-Level Agreements (SLAs) 20 November, 2008 12:47:00

    SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met.
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    10 steps to loading dock security 07 October, 2008 12:30:00

    It's the stuff of CSO nightmares. Early on the morning of September 2, while most folks were home sleeping off the hot dogs, thieves used bolt cutters to break into an Alltel Communications warehouse and four of its loading docks in Fort Smith, Ark. Sources say they escaped with an estimated US$10 million worth of cell phones, not a bad haul for their Labor Day efforts.
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    Building Code 08 March, 2005 09:08:09

    Everyone knows it's cheaper and better to build in security from the start of a technology project. Forward-thinking companies have formalized the process; here's why you should too.
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    Time to Change 10 January, 2005 14:59:36

    Jonathan Shapiro remembers the instant he knew he wanted to hire Tom Scott as CIO of Lillian Vernon. In Scott's first interview at the headquarters of the specialty catalogue retailer in August 2003, he wowed company president Shapiro when he responded to a routine question about a customer database he had been working on at his then current employer.
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    Time to Change 20 December, 2004 09:38:11

    How a mid-market company with limited resources tackled an ambitious IT overhaul.
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    How to Make Your Best Case 10 March, 2004 12:51:54

    As the great IT budget freeze begins to thaw, you must either sharpen your project presentation skills or be cut out of the loop. Take heart - our five rules practically guarantee business case success
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    Birth of a Salesman 09 December, 2003 10:41:37

    It's not only about golf and cocktails any more. To successfully sell IT, CIOs must align projects with customer needs and then prove they delivered value. Better learn these eight essential sales techniques - your budget may be at stake
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    To Serve Them All Your Days 04 September, 2000 10:56:56

    Your job is clear: Give your users what they need. Here's how four CIOs are doing just that
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    The Board Game 01 May, 2000 11:04:04

    More and more CIOs are joining external boards of directors to broaden their management skills and make valuable new contacts. The stock options don't hurt either
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    Work and Play 06 December, 1999 10:44:12

    Equal measures of both work and play keep a leading ad agency's IT department flexible and responsive
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    Get Your Creative (Staffing) Juices Flowing 05 November, 1999 12:46:35

    Tired of always being short on IT workers? Follow the lead of CIOs who are coping with the shortage in imaginative ways
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    Antivirus software powerless to stop data breach attacks, study finds 10 February, 2012 01:43:00

    Analysis of 300 incidents spots an elephant in the room
    Large numbers of data breaches are being initiated by targeted malware that antivirus software simply can't detect, an analysis of 300 real-world incidents from 2011 has suggested.
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    Valentine's Day Patch Tuesday: Microsoft to issue 9 patches, 4 critical 10 February, 2012 09:29:00

    Microsoft Thursday said that the second Patch Tuesday of 2012 will see nine security bulletins, four of which were deemed critical.
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    Security experts ask House for light a regulatory touch 10 February, 2012 01:39:00

    Cybersecurity experts on Wednesday warned members of a House subcommittee against racing to legislation that would establish an overly burdensome regulatory framework for safeguarding digital systems against attacks, instead urging a more limited approach that would clear away legal impediments such as the prohibitions against sharing critical threat information.
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    The six pillars of security operations 10 February, 2012 11:37:00

    Six key points that should be considered when creating and developing a SOC
    As mobilisation and bring-your-own-device (BYOD) becomes increasingly prevalent, business security has been propelled to the forefront of corporate strategy.
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    Google Wallet Security Concerns Raised 10 February, 2012 01:40:00

    Security firm Zvelo has discovered that the Google Wallet PIN can be cracked via an exhaustive numerical search.
    Google's new NFC system that purports to turn your phone into a credit card can be compromised using a brute-force attack -- and that raises questions about its security.
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