The ASX Group should work on its communication skills with the market during technological outages, the Australian Securities and Investments Commission (ASIC) said in a report released today.

The Communications Workers Union, the communications branch of the Communications, Electrical and Plumbing Union (CEPU), plans to meet with Telstra on Tuesday to learn more about the telco’s restructuring plans and what they mean for industry jobs, according to CWU national assistant secretary Ken Hardisty.

The Internet is driving greater transparency of information but has also created more risk for corporations drowning in customer data, according to two legal experts.

BT Financial Group has tapped business intelligence (BI) software from QlikView to provide insights on how to grow and retain customers for its financial advice business.

An upcoming mobile wallet by Eftpos may support more payment technologies than near field communications (NFC), according to Eftpos CEO Bruce Mansfield.

Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.

National Australia Bank reported progress on its IT transformation in half-year results reported today.

PageUp People said hosting its CareerPath application in the cloud is saving the company $130,000 per annum.

Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte.

Optus has completed a business restructuring that integrates Optus Business with Alphawest and SingTel subsidiary NCS. The groups, which serve enterprise and government customers, previously operated separately.

The Australian education sector is increasing its spending on tablets and cloud infrastructure as demand for PCs fall, according to analysts at IDC.

A portion of the waterfront 700MHz spectrum in Tuesday’s Digital Dividend auction could go unsold despite aggressive bidding expected from Telstra, according to mobile industry analysts.

Australia’s national big data strategy should have “privacy by design” as a guiding principle, according to comments received by the Australian Government Information Management Office (AGIMO).

Telstra has won a $1.1 billion contract to supply telecommunications, network and mobile services to the Department of Defence.

Macquarie Telecom has said the Coalition’s NBN announcement is “great news” for businesses because it brings certainty that there will be an NBN if there is a change of government.