CIO

Stories by: Maryfran Johnson

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    Three steps to combatting rogue IT 01 September, 2011 09:20:00

    Business users everywhere these days seem to be losing their collective minds and going rogue. Not in the inimitable style of a certain former governor of Alaska, but in the combative style of impatient teenagers who want what they want when they want it. (That would be now.)
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    How the FBI's CIO is upgrading the agency's technology 03 February, 2011 10:00:00

    You could probably guess most of the FBI's top 10 priorities, listed on the agency's website in the "about us" section. The first nine run the gamut from combating violent crime and terrorist threats to protecting civil rights. But the 10th one might surprise you. It says, "Upgrade technology to successfully perform the FBI's mission." That one falls to the agency's CIO, Chad Fulgham.
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    Public-Sector CIOs Feel a 'Higher Calling' 19 May, 2010 01:57:00

    The notion of customer centricity is a real sizzler with CIOs these days. Whatever the industry, the focus on the end consumers of your goods and services seems to be sharper than ever before. We see it in our CIO research results, with big year-over-year jumps in the customer-focus questions. We hear about it at our events, where CIOs trade stories about customer initiatives that elevate IT's reputation or accelerate business results.
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    Cloud Integration Triggers Familiar Headaches 18 May, 2010 04:33:00

    There is a wary sense of deja vu among CIOs when the talk turns to cloud. Having bought a boatload of half-baked products over the years, experienced technology leaders are not easily impressed by the Next Big Thing.
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    5 Key Audience Questions to Help You 'Read the Room' 13 November, 2009 09:35:00

    My Irish grandmother was fond of quoting a line from a Robert Burns' poem about having "the giftie gie us, to see ourselves as ithers see us." For years I thought she was talking about some leprechaun showing up with a magical mirror (blame that one on Lucky Charms commercials). But one day I finally got it. That combination of self-awareness and understanding how you're actually coming across to others is quite a powerful communication tool.
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    Break your public speaking PowerPoint addiction 29 July, 2009 05:11:00

    The CIO walked on stage with every apparent confidence, relaxed and ready to tell his story. His opener was a droll little anecdote about fending off starving vendors. The audience was smiling back at him, BlackBerrys tucked away, fully engaged. Then the speaker picked up the clicker, lashed himself to the mast of an absolutely stupefying, bullet-point-riddled PowerPoint deck and sank like a stone. Sixty seconds into his slides, the BlackBerrys revved back up and the audience was gone, baby, gone.
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    A 'whac-a-mole' approach to security 23 July, 2009 05:05:00

    If you've ever played the silly, maddening game known as "Whac-A-Mole," you know what futility feels like. As you smack one mole with the mallet, up pops another one. Their speed and number escalates as you flail away, trying to keep up. At some point, you realize there's no hope of winning.
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    Why even successful speakers need to practice 12 June, 2009 05:45:00

    Rock stars do it before striding on stage. Actors do it before gazing into the camera. Even nervous 10-year-olds do it before arriving at their piano recitals. (Of course, their mothers make them.)
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