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Stories by Stephanie Overby

Trump’s H-1B reform resolves few questions

It’s unclear if the U.S. president’s latest order will, in fact, help American IT workers or lead to increased offshoring and automation.

Written by Stephanie Overby20 April 17 22:58

Acquisition signals increasing role of AI in outsourcing

Genpact’s plan to purchase Rage Networks represents an evolution in IT automation and business process services – moving from improving back-office functions to enabling true digital transformation.

Written by Stephanie Overby28 March 17 01:02

Slow growth ahead for IT outsourcing

Political uncertainty, digital disruption, and continued competition could significantly slow IT services growth over the next three years.

Written by Stephanie Overby22 March 17 03:19

7 tips for managing an IT outsourcing contract

Without dedicated and ongoing governance, carefully negotiated and documented rights in an outsourcing contract run the risk of not being enforced, and the relationship that develops may look nothing like what you envisioned.

Written by Stephanie Overby07 March 17 02:13

RPA proving its transformational value at Deutsche Bank

Robotic process automation has improved productivity and quality at Deutsche Bank. Robots are intended to augment the bank’s workforce, making employees happier and more efficient.

Written by Stephanie Overby25 Feb. 17 00:50

New accounting standards change the rules of IT leasing

New reporting rules could make IT equipment leasing less attractive, but lessors may be more amenable to meet client demands or offer new value-added services to win over customers.

Written by Stephanie Overby23 Dec. 16 23:00

Grading our 2016 IT outsourcing predictions

We predicted this was the year that security and integration challenges would become key considerations, companies would embrace robotic process automation and offshore captive models, and the IT outsourcing contracting process would become more agile and accommodating. Now it's time to revisit our predictions.

Written by Stephanie Overby17 Dec. 16 01:15

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