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Stories by Stephanie Overby

Major IT outsourcing acquisition will have mixed impact

Information Service Group’s purchase of competitor Alsbridge creates a larger, more well-rounded outsourcing advisory, but will also reduce competitive pricing leverage for clients.

Written by Stephanie Overby03 Dec. 16 07:08

6 ways to add cybersecurity protections to outsourcing deals

There is growing concern about how third-party IT services providers are protecting corporate data. Here are six ways IT leaders can better negotiate cybersecurity and data privacy issues.

Written by Stephanie Overby12 Nov. 16 01:23

How blockchain can benefit IT outsourcing providers

IBM and Bank of Tokyo say they’ve developed a smart contract prototype to manage their IT services engagement on a blockchain. Here’s why IT outsourcing deals may be a low-risk proving ground for multiparty blockchain applications.

Written by Stephanie Overby15 Oct. 16 00:10

Controversial H-1B bill pulled from House committee

The U.S. House Judiciary Committee has halted its plan to take up an increasingly controversial H-1B bill. It had been set for a committee vote yesterday.

Written by Stephanie Overby15 Sept. 16 22:29

Why outsourced call center roles are coming back onshore

A shift in focus from cost containment to customer experience and advanced technology adoption is causing more enterprises to move more contact center roles onshore, according to recent research by the Everest Group

Written by Stephanie Overby12 Aug. 16 21:17
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