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Stories by John Moore

How WebRTC Is Making Enterprise Inroads

By John Moore | 10 July, 2014 22:51

Jeff Singman operates two brick-and-mortar specialty toy stores in New Jersey and has wanted to provide an ecommerce website as well. Singman says his two Toy Genius stores, which he co-owns with his wife, offer shoppers a high level of product knowledge and customer service to stand out from other toy sellers. Employees wear lab coats and demonstrate products for customers. Gift wrapping is free of charge.

Business Intelligence Takes to Cloud for Small Businesses

By John Moore | 04 June, 2014 23:52

Long the purview of deep-pocketed enterprises, business intelligence software is increasingly making its way into small-and medium-sized businesses. These firms credit cloud technology, which tends to be both cheaper and easier to manage than on-premises BI systems.

CTO Says Cloud Services Earn Vote of International Election Monitoring Group

By John Moore | 02 May, 2014 04:24

The National Democratic Institute has workers in 65 countries -- not all of them friendly. To support its growing global mission, and to improve efficiency without buying more hardware, the nonpartisan nonprofit has spent the last four years migrating to the cloud.

IT Leaders Pursue Data Center Innovation to Beat the Heat

By John Moore | 03 April, 2014 00:19

The perennial data center quest to beat the heat has sparked a wave of innovation in enterprise computing.

How responsive website design helps boost revenue

By John Moore | 11 March, 2014 12:41

Carsales.com, Australia's top online automotive classified site, is helping its independent dealers make the switch to sites built with responsive design in mind. Revenue is up, the company says, in part because of increased traffic from mobile devices.

Business Process Management Provides Agility in Lean Times

By John Moore | 10 December, 2013 20:58

When financial times are tough, the capability to streamline business processes, improve efficiency and achieve agility would appeal to any company. That's why firms today are increasingly finding new and sometimes unique ways to use BPM tools.

How Load Balancing Is Playing a Bigger Role in Tech Transitions

By John Moore | 19 November, 2013 13:43

Load balancing isn't just for websites that expect surges in traffic any more. Companies of all sizes, and in all verticals, find load balancing an effective way to address disaster recovery, scalability, failover and application virtualization needs.

Growth in Teleradiology Studies Spurs SAN Upgrade

By John Moore | 28 October, 2013 14:54

As a virtual radiology firm saw its workload nearly triple, storage performance suffered. That, in turn, impacted the underlying database, to the point that maintenance jobs overlapped. Rather than rewrite the database, Virtual Radiologic opted to upgrade it SAN -- and saw latency drop dramatically.

ERP Systems Provide Visibility Into Food Safety

By John Moore | 01 October, 2013 20:07

As food production gets increasingly complicated, food manufacturers often struggle to track products from raw materials to packaged goods -- and, in the event of a recall, from packaged goods to raw materials. Even those with automated quality systems often find it hard to integrate supply chain data. That's why some food makers are turning to specialized ERP systems.

Cloud ERP Helps Company Track Inventory, Increase Sales

By John Moore | 05 September, 2013 12:48

Implementing cloud-based ERP software wasn't exactly a nuts-and-bolts deployment for FMW Fasteners, as the software needed specific fastener manufacturing industry functionality. Experience rolling our cloud CRM helped, as did an experienced consultant. Now FMW's cloud ERP gains are boosting the firm's ecommerce prospects.

Medicaid Expansion, Insurance Exchanges Taxing State Health Agencies

By John Moore | 29 August, 2013 19:16

Dual deadlines for implementing new health insurance exchanges and enrolling Americans now eligible for Medicaid is leaving IT departments at state health agencies scrambling to update legacy systems while integrating them with new applications. Not surprisingly, some are opting for phased rollouts.

How to Support Mobile App Development in Your Organization

By John Moore | 13 August, 2013 19:48

As consumers eschew desktops and laptops for smartphones and tablets, organizations are increasingly tasked with developing apps for those mobile devices. These apps can be harder to manage than their Web-based brethren, but agile development methods can help ease the pain.

How CPQ Systems Boost Sales Automation and CRM

By John Moore | 30 July, 2013 19:07

Configure, price and quote systems are designed to speed up and automate the sales cycle--all in the name of improving customer relationship management. CPQ systems can be complex, but the firms who deploy them do see results.

Why SaaS HR Software Is Ready to Take Off

By John Moore | 09 July, 2013 14:09

It's estimated that 90 percent of Fortune 1000 companies plan to replace their human resources management software in the next four years. Many are replacing these legacy on-premises systems--some of which date back to the 1960s--with cloud-based HR systems. On top of hardware savings, enterprises using SaaS HR say they spend less on support.

In-Memory Technology Speeds Up Data Analytics

By John Moore | 26 June, 2013 13:02

Long the purview of financial firms looking for an edge as they make lightning-fast transactions, in-memory technology is starting to catch the attention of many firms that conduct real-time analysis.

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