Queensland government spends $58.8M on debt recovery system

Queensland government spends $58.8M on debt recovery system

Five year debt recovery contract awarded to CGI to increase collections and reduce age of debts

The Queensland government has awarded CGI a $58.8 million contract to deliver a debt recovery solution that will enable faster collections.

Queensland’s State Penalties Enforcement Registry (SPER) collects speeding, parking and toll evasion fines as well as court ordered penalties and offender levies.

CGI’s Collections360 solution will provide SPER with a single integrated system that promises an increase in collections and a reduction in the age of debts.

The contract covers five years of service and an optional two years’ extension. It is expected to begin in the second half of 2017, following completion of an implementation project.

“CGI has a 30-year track record of successful collections implementations for Governments across the world and 11 projects alone have so far secured revenue benefits of $5.7 billion,” said Colin Holgate, president of CGI in Asia Pacific.

“This is money that our clients have independently certified would not have been collected without our solutions. Our work with SPER will result in debts being collected faster while ensuring that vulnerable debtors are afforded appropriate advice and assistance from the outset. We are confident that the Queensland Government will quickly see the benefits of implementing CGI’s solution.”

The tailored solution will include advanced data analytics, behavioural economics and system reporting.

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