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Western Power shifts end user IT management to Zetta

Western Power shifts end user IT management to Zetta

Integrator replaces CSC at the Western Australian utility organisation

Western Power is shifting responsibility for management of end user computing environment to Perth IT integrator, Zetta, following a three-year agreement between the companies.

Under the multi-million contract – which supersedes a similar agreement signed several years ago with CSC – Zetta will support the IT needs of 3,500 staff across Western Australia using desktops, notebooks, tablets, and smartphones.

A service delivery manager, technical team leaders and engineers will manage back-end strategy and infrastructure, and provide staff with user access, break/fix services and applications packaging.

The win follows Zetta’s recent contract to provide end user support and a service desk for around 2,500 users at the Western Australian Department of Housing.

The company also provides managed services (end user support, server and network management and a service desk) to Dampier Bunbury Pipeline.

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Tags zettaapplicationssmartphonestabletsWestern Australian Department of HousingWestern PowerDampier Bunbury Pipelinebreak/fix servicesnotebooks

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