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Telstra wins $12.5 million Allianz contract

Telstra wins $12.5 million Allianz contract

Allianz sales staff to get 4G dongles

Telstra signed a $12.5 million, three-year contract with Allianz Insurance to provide voice, data and more than 800 mobile services.

Allianz has about 4000 staff and three million customers in Australia. Providing mobility to staff is critical to the business, according to Allianz, CIO, Steve Coles.

“Our customers and business partners are located all over Australia so some of our account managers often travel from the city to remote locations,” Coles said in a statement.

“It’s important they have the right resources to engage customers so they travel with rich media presentations on tablets and 4G dongles.”

In addition, Telstra will help Allianz embrace digital to create a better experience for customers, said the CIO.

“It was important for us to work with a technology provider that had a vision of what our business could look like in the future, not just deliver what we needed for today,” he said.

“We’re excited about the next part of our own evolution, which will empower our employees with mobile solutions, as well as design improved digital touch points to ensure our customers are receiving the personalised digital journey they want from us.”

The customer win follows Telstra’s launch of a multi-million dollar Customer Insight Centre in Sydney designed to showcase Telstra products and win customers.

Earlier this month, Telstra reported strong financial results for the half-year ending 31 December.

Adam Bender covers business tech issues for CIO and is the author of dystopian sci-fi novels We, The Watched and Divided We Fall. Follow him on Twitter: @WatchAdam

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