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New website identifies NBN blackspots

Around 1.6 million homes and businesses have no access to fixed broadband, according to the government’s Broadband Availability and Quality Report

The Coalition government has unveiled a new website that lets Australians view the quality and availability of high-speed broadband services in local areas.

NBN Co has the information from the MyBroadband website – launched today by communications minister Malcolm Turnbull – and will consider poorly serviced areas in prioritising the NBN rollout "where this is logistically and commercially feasible", the government said.

The government also released its full Broadband Availability and Quality Report, which compares broadband quality and availability to home and businesses in more than 78,000 local areas across the country.

The report found that there are up to 1.6 million premises across Australia which have either no access to fixed broadband or very poor broadband connectivity. Peak median download speeds are less than 4.8 megabits per second.

A brief summary of this report was initially released in December.

The primary unit of analysis for the report is the Telstra Distribution Area (DA), a network component of a Telstra Exchange Service Area (ESA) which typically comprises 100 to 200 premises.

Of 10.9 million Australian premises, about 9.2 million are in DAs assessed to have the highest availability rating of 'A' where between 80 and 100 per cent of premises in the DAs in this group have access to at least one fixed broadband technology, the report said.

There are around 1.4 million premises in the lowest availability ratings 'D' - where only 20 to 40 per cent of premises have access to at least one fixed broadband technology, and 'E' where zero to 20 per cent have access.

The Northern Territory, Tasmania and Western Australia have more areas with poor access to quality broadband services compared to the remaining states, the report said.

“In each state or territory, broadband services are generally more available and of higher quality in metropolitan areas than in regional and remote areas.

“Although premises within regional and remote areas that are located close to local telephone exchanges typically have access to higher quality ADSL services, premises further away from exchanges generally do not,” the report said.

Meanwhile, about 9.9 million premises (91 per cent) have access to fixed line broadband services delivered using ADSL technology, and 3.1 million (28 per cent) can access a high speed broadband platform (defined as fibre-to-the-premises, fibre-to-the-node, hybrid fibre coaxial networks, and fixed wireless networks).

About 0.7 million premises (6 per cent) are unable to access a fixed broadband service, the report said.

Tags Malcolm TurnbullMyBroadbandBroadband Availability and Quality ReportNBN

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Unfortunately, surveying and analysis have found it to be wildly inaccurate in speed reporting, by a factor of as much as 3.5 times.

Additionally it uses a different set of requirements for determining what constitutes a broadband connection than the providers do.




Hi Gideon,

Thanks for your comment. Do you know of anyone we can speak to regarding these inaccuracies?



Byron: An public survey can be found here:,106

The analysis I referred to Is informal, backed by various techs over the country from tests performed on our own and out clients' connections. Consider it anecdotal at the moment, but i have every confidence it will be reflected in the experience of the average user.

Please note that it wasn't entirely unexpected: It is common knowledge amongst the technical community in Australia that the degridation of the copper network is far greater than has been reported by those who maintain it. To me It appears the speeds are simply estimates which fail to take this into account, though others have more complex analysis.

@sortius (via twitter) has given some decent technical details in the past and has in depth knowledge of the specifics of the copper. He's pretty angry about what he sees as the undermining of the NBN rollout, but his technical analysis is generally accurate regardless of his personal opinion.

Byron Connolly


Thanks Gideon, appreciate it!

So grossly innaccurate


LOL oh dear.. Complete missfire once again.

Right on the edge of an exchange boundary:
ADSL2Exchanges claims I will get 2.1Mbit connection speed.
mybroadband (gov) claims I will get 18Mbit connection speed.

Reality is I get 2Mbit connection speed.

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