Subscribe to CIO Magazine »

Why CMOs won't control your IT budget

Critical responsibilities will still fall squarely on the CIO
Why CMOs won't control your IT budget

The topic of CIO-CMO collaboration is white-hot these days, with Gartner doing its part to fan the flames by predicting that by 2017, chief marketing officers will spend more on IT than CIOs do.

Of course, this isn't the first time a line-of-business function has been seen as a major IT decision-maker - the most recent function to play that role is finance. But that had more to do with ROI, total cost of ownership and cost containment than driving the business.

With disruptive technologies like cloud and upstart vendors bypassing IT to sell marketing analytics and other tools for engaging with customers, it certainly makes sense that CMOs are becoming a more powerful force in enterprise IT.

But CIOs are not standing idly by. In fact, you told us in our latest Economic Outlook survey that 28 per cent of your budgets are now allocated to "edge" technologies (mobile, cloud and social) rather than core tech.

That number is expected to jump to 39 per cent by 2015. Even more telling, more than 75 per cent of the 188 IT executive respondents we surveyed named top-line revenue growth and better customer engagement as priorities leading their business agendas.

Our most recent State of the CIO research also shows CIOs becoming increasingly proactive about getting closer to the customer. Fully one-third of you get out to visit customers now, versus 18 per cent two years ago.

Building a strong partnership with your CMO is smart, of course, but someone has to make sure that the bets being placed on these edge technologies are good ones.

Will the CMO make sure new technologies map to the overall enterprise IT architecture and integrate with your legacy back office? Will marketing chiefs make sure all the requisite security and compliance standards are met?

Will they ensure that a startup vendor will still be around if something goes wrong in 18 months? Not likely. These critical responsibilities will fall squarely on the CIO, where the lion's share of the IT budget will remain.

While I don't doubt that CIO-CMO collaboration will be great for the business, I don't believe CMOs will surpass CIOs in IT budget responsibilities anytime soon.

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: Gartner
Comments are now closed.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: management, customer focus, leadership, Networking, CIO role, CIO-CMO alliance, IT management, Management | Budget
Latest Blog Posts
  • How Flash Storage Changes Everything
    Pure Storage set out with a simple mission: to create a purpose-built storage array that overcomes these barriers. The result is the Pure Storage FlashArray and its tightly-coupled software, the Purity Operating Environment. When compared to a disk array, the FlashArray is: - 10X faster (on both IOPS and latency); - 10X more efficient in power, space, and cooling; - More reliable on enterprise workloads; - So simple that it installs in minutes; and - Less costly than the $5 per GB that is the going rate for performance disk.
    Learn more »
  • The THREE Pillars of High Availability Storage
    Without high-availability storage, you don’t actually have anything – so for a storage system to deliver high availability, system architecture needs to handle component failure as well as service upgrades. This webcast presentation discusses the importance of high-availability to organisations, and how to make sure you can access your data whenever you need it. By using Pure Storage system architecture, along with infiniband as a stateless controller, viewers will learn how Pure Storage meet their philosophy of a “non-disruptive everything”.
    Learn more »
  • Information Management
    Valuable data can be a needle in a haystack, but by leveraging the value in existing information assets, organisations can generate real and achievable gains in revenue generation, IT investments and productivity gains. This whitepaper discusses how Information Management (IM) is a multi-faceted discipline that can be employed to meet or exceed your business objectives.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Latest Jobs
Salary Calculator

Supplied by

View the full Peoplebank ICT Salary & Employment Index

Recent comments