Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

Telstra begins restoring triple zero services in Qld

However, service disruptions are still being experienced by customers due to power outages.

Telstra has completed repairs to a damaged redundant fibre cable near Harlin in Kingaroy, restoring emergency triple zero services.

The repairs mean the back-up link for Telstra's landline, mobile and broadband service were progressively being restored.

With the restoration of landline services across the South Burnett region and Central and Northern Queensland, Telstra customers will be able to access the emergency triple zero service which was cut off during the flooding.

However, service disruptions are still being experienced by customers due to power outages.

"These disruptions will be fixed as power is restored or as access becomes available so we can arrange emergency power," Telstra said in a statement.

The cable near Harlin was swept away in a landslide during the flooding in Queensland, with Telstra technicians accessing the area via four-wheel-drive with police assistance.

Peter Jamieson, Telstra customer service, yesterday posted a video on YouTube, stating "We're not out of the woods yet though -- we've still got a lot of work to do."

Telstra has put in place additional redundancy in the region via links from Darwin.

On Tuesday Telstra announced landline, mobile and broadband services were progressively being restored across Central and Northern Queensland following repairs to a damaged fibre optic cable at Colosseum.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: Telstra
References show all
Comments are now closed.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: flooding, fibre, Telstra
Latest Blog Posts
Whitepapers
  • Secure application delivery for a mobile workforce
    Mobility has given people new freedom to work anywhere, at any time - but it has also brought endless complications for IT. We show you how you can empower people to use Windows applications and native mobile apps on any type of device - with full security.
    Learn more »
  • Modernize Your Business with Oracle ERP Cloud
    If your business has plans that include aggressive growth and aspires to be a best-in-class organization, your IT systems and applications need to be up to the task. Homegrown solutions or outdated software can hamper the execution of your strategic vision. If your IT infrastructure and maintenance costs are affecting your ability to stay competitive, then a cloud-based enterprise resource planning (ERP) suite is well worth exploring. This eBook explores the core components of a cloud-based ERP solution that delivers enterprise-class software without sacrificing functionality or changes to business processes and with no additional cost for infrastructure and complicated integrations.
    Learn more »
  • Software Defined Protection - The Enterprise Security Blueprint
    In a world with high-demanding IT infrastructures and networks, where perimeters are no longer well defined and where threats grow more intelligent every day, we need to define the right way to protect enterprises in the ever-changing threat landscape. Download today to define your security blueprint.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Salary Calculator

Supplied by

View the full Peoplebank ICT Salary & Employment Index

Recent comments

Computerworld
ARN
Techworld
CMO