Jetstar customers targeted with fake emails
- 21 January, 2013 15:08
Customers who receive a flight itinerary email from Jetstar containing PDF attachments have been advised to delete the email straight away.
A Jetstar spokesman confirmed to Computerworld Australia that the itineraries have not been issued by the airline and may contain a virus.
“Jetstar no longer sends itineraries as PDF attachments,” the spokesman said in a statement. “When we send you an itinerary, all your flight details are included in the body of the email.”
According to the spokesman, the only attachment included in an official Jetstar itinerary email is a PDF labelled Tax Invoice.
Jetstar is letting its customers know about the hoax emails via a recorded message on its helpline and an alert on its Facebook page.
The Facebook post includes the following:
Some people are again receiving fake Jetstar itinerary emails. These have NOT been issued by Jetstar and we advise you NOT to open any attachment in those emails as they may contain a virus.
If you will be travelling with us shortly and would like to view your itinerary please use the ‘Manage Your Booking’ page on our website.”
Jetstar has reported the email scam to the Australian Competition and Consumer Commission (ACCC) via the Scamwatch website.
According to the airline's spokesman, the scam is similar to a phishing email which targeted Telstra customers on 15 January.
The email, which used Telstra’s new logo, said that the recipient's online bill was now available and directed the customer to click on an attachment.
Follow Hamish Barwick on Twitter: @HamishBarwick
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
- OAIC releases privacy impact assessment guide for consultation
- Some Australian businesses 'unlikely' to be ready for Privacy Act changes: survey
- BYOA 'shadow IT' grows in the enterprise: Telsyte
- Cost of a Privacy Act breach could extend to ongoing audits: legal expert
- How Hunter Water is saving $50k a year in software licences
Trust issue looms large for tech companies capitalizing on personal data
5 women who've made it in IT
Five trends affecting legal CIOs
CIO Roundtable: The changing face of security
Bitcoin malware count soars as cryptocurrency value climbs
5 Ways To Be More Productive At Work
Think back to the last time all your employees were in the office, at their desks, on the same day. It’s no surprise that you might struggle, between travel and off-site meetings, remote staff, flexible schedules and sick days. In today's competitive business climate, organisations need to maintain productivity and connectedness with their staff, despite not always being onsite. In this whitepaper, we look at five ways you can improve productivity, no matter where employees are.
15 Minute Guide to Smarter Backup
Backup and recovery has become an essential element of data protection. The availability and integrity of data can directly impact revenues, profits, and company reputations. The people, process and infrastructure involved can also affect key business initiatives. This whitepaper explains the real challenges of traditional architecture, and why protection storage architecture might be the solution.
How to Successfully Select an ERP System
An Enterprise Resource Planning (ERP) system is a series of software applications that collect and compiles data from different departments to enhance collaboration and co-ordination within the business. If you’re looking to implement your first ERP system, or to upgrade from an existing system, this whitepaper offers eight simple steps for selection that will lead to long-term strategic success.