Jetstar customers targeted with fake emails
- 21 January, 2013 15:08
Customers who receive a flight itinerary email from Jetstar containing PDF attachments have been advised to delete the email straight away.
A Jetstar spokesman confirmed to Computerworld Australia that the itineraries have not been issued by the airline and may contain a virus.
“Jetstar no longer sends itineraries as PDF attachments,” the spokesman said in a statement. “When we send you an itinerary, all your flight details are included in the body of the email.”
According to the spokesman, the only attachment included in an official Jetstar itinerary email is a PDF labelled Tax Invoice.
Jetstar is letting its customers know about the hoax emails via a recorded message on its helpline and an alert on its Facebook page.
The Facebook post includes the following:
Some people are again receiving fake Jetstar itinerary emails. These have NOT been issued by Jetstar and we advise you NOT to open any attachment in those emails as they may contain a virus.
If you will be travelling with us shortly and would like to view your itinerary please use the ‘Manage Your Booking’ page on our website.”
Jetstar has reported the email scam to the Australian Competition and Consumer Commission (ACCC) via the Scamwatch website.
According to the airline's spokesman, the scam is similar to a phishing email which targeted Telstra customers on 15 January.
The email, which used Telstra’s new logo, said that the recipient's online bill was now available and directed the customer to click on an attachment.
Follow Hamish Barwick on Twitter: @HamishBarwick
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
- OAIC releases privacy impact assessment guide for consultation
- Some Australian businesses 'unlikely' to be ready for Privacy Act changes: survey
- BYOA 'shadow IT' grows in the enterprise: Telsyte
- Cost of a Privacy Act breach could extend to ongoing audits: legal expert
- How Hunter Water is saving $50k a year in software licences
Trust issue looms large for tech companies capitalizing on personal data
5 women who've made it in IT
Five trends affecting legal CIOs
CIO Roundtable: The changing face of security
Bitcoin malware count soars as cryptocurrency value climbs
Quickly Delivering Products to Market
Manufacturing is held back when designer, development, production and logistics teams are dispersed across continents, and face-to-face meetings are crucial to keep projects on path. This whitepaper details how video calling and conferencing is technology’s answer to better team communications, as well as lowering costs and increasing time to market.
MAM Evaluation Guide: 10 Must Haves
Your employees demand more apps, more data, more convenience—which places a major strain on IT. Satisfy both sides with a Mobile App Management (MAM) solution. Here’s a guide to help you understand the critical success factors before getting started.
Finding Common Ground for Collaboration in Virtual Organisations
Whilst offices are still one of our most powerful collaboration tools available, global collaboration requires us to communicate wherever we happen to be using a host of other tools. In this whitepaper, we look at the future of business collaboration technologies and strategic orientation that leads to best practice.