UPDATED: SEA-ME-WE 3 undersea cable cut
- 16 January, 2013 15:03
An undersea cable between Perth and Singapore has been cut, affecting Yahoo and Telecom New Zealand Xtra customers.
Customers are experiencing delays of up to two hours sending emails from Xtra email addresses.
Emails are reportedly still being received by Xtra email addresses.
The affected cable is the SEA-ME-WE 3 cable, which is managed by a consortium, including SingTel.
It is reported that the cable was cut around five days ago but Telecom NZ only became aware of the problem from Yahoo, which uses the undersea cable from Perth to Singapore.
Yahoo has re-routed email traffic from the cable while repairs are carried out.
“Telecom will continue to provide updates on its websites regarding expected service restoration but at this stage it is unlikely to be today,” the company said in a statement.
Telecom said it does not expect service to be restored by today.
Telecom NZ Xtra customers are still experiencing delays with email delivery.
Xtra said in a statement today that while Yahoo has cleared most of the backlog of email deliveries, there are still delays.
SingTel told Computerworld Australia the repairs are not expected to be completed until mid-February.
Restoration arrangements with other cable systems to route traffic are currently in place.
Computerworld Australia is seeking comment from Singtel.
Follow Stephanie McDonald on Twitter: @stephmcdonald0
Follow Computerworld Australia on Twitter: @ComputerworldAU
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
Why change management doesn’t work
Larry Page wants to see your medical records
Dual-Persona Smartphones Not a BYOD Panacea
After two-year hiatus, EFF accepts bitcoin donations again
CIOs struggle to deliver timely mobile business apps: survey
Batten Down the Hatches! A Guide to Protecting Data in Motion
The risks facing high-speed data networks and unencrypted data while in motion are very real and on the rise. As information becomes one of the most valuable ‘off balance sheet’ assets, protection of that information and the investment in it is a paramount obligation of office-holders and management. Read now for a better understanding of the risks to data in motion.
The Power of Cloud
Although cloud is widely recognized as a technology game changer, its potential for driving business innovation remains virtually untapped. To take advantage of cloud’s potential to transform internal operations, customer relationships and industry value chains, organisations need to determine how best to employ cloud-enabled business models that promote sustainable competitive advantage. Learn more about driving business model innovation.
Devising a Server Protection Strategy with Trend Micro
With so many Information Technology solutions available to choose from today, many organizations put their trust in the experience, insight and advice of Gartner, and their industry-leading analysts. Trend Micro’s portfolio of solutions meets and exceeds Gartner’s recommendations on how to devise a server protection strategy. Precisely how Trend Micro does it is detailed in this whitepaper. Read now.