Do Not Call operator fined for breaching the register
- 04 January, 2013 11:28
- Comments
Telemarketer Service Stream Solutions has been fined $110,000 for making calls to numbers on the Do Not Call Register – despite being the operator of the register.
The company has also entered into an enforceable undertaking.
The Australian Communications and Media Authority (ACMA) found the company in breach of the Register after an investigation found numbers were incorrectly included on its list during a 10-week campaign due to phone numbers not being re-checked against the register.
The company provides telemarketing services for government and other organisations, including for operating the Do Not Call Register on behalf of ACMA.
Service Stream Solutions has agreed to engage an independent consultant to review its calling list processes; train its staff about their obligations under the Do Not Call Register; and audit its future campaigns to ensure it complies.
Follow Stephanie McDonald on Twitter: @stephmcdonald0
Follow Computerworld Australia on Twitter: @ComputerworldAU
Recommended
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
- Bookmark this page
- Share this article
- Got more on this story? Email CIO
- Follow CIO on twitter
-
Solving the skills conundrum – part 1
-
Australia suspected to have PRISM data: Ludlam
-
Australia Post’s mail business to lose $200 million this year
-
Australia Post’s mail business to lose $200 million this year
-
Microsoft's ambivalence about Office on the Web gives Apple shot with iWork on iCloud
-
Top Five Reasons Why Customers Deploy a Flash 1st Strategy on EMC VNX Storage
Customers are increasingly virtualising their environments to maximize capacity and cut cost. With only a few Flash drives and the software products in the FAST Suite, EMC VNX customers can realise those same benefits in their storage environment with a Flash 1st data strategy. Download now and find out how customers no longer have to compromise between performance & TCO. -
2013 Global Information Security Survey: Initial findings
The results of PwC’s annual Global Information Security Survey indicate that companies are confident in their efforts to secure systems, information, and privacy. Strategies and personnel are in place, they say, and processes and technology are humming along. The number of incidents reported seems manageable. Read more. -
St. Vincent’s Hospital - Finding Visibility, Flexibility and Control with MaaS360
St. Vincent’s Hospital in Australia offers best-in-class services, facilities, and expertise, along with educational opportunities to the residents of the greater Sydney area and NSW. They faced a challenge of meeting the demand to deliver Apps on mobile devices while maintaining the security of patient data. Download now to find out the solution they deployed.
Get exclusive access to Invitation only events CIO, reports & analysis. 
