CIO asked the most senior IT executives in many organisations, supporting an average of 4000 internal users, what their key priorities were over the next 12 months.
Perhaps one of the most encouraging findings from online surveys with these IT leaders is that only 23 per cent of respondents said the business viewed the IT organisation as a cost centre, down from 36 per cent in 2011.
Some of the key findings included:
More strategic thinking
- 61 per cent of their time is spent on strategic thinking and planning
- 46 per cent on improving IT operations and system performance
- 43 per cent on aligning IT initiatives with business goals
- 37 per cent on tapping expertise to run the IT function
- 35 per cent on change leadership.
- 56 per cent said mobile technologies was their top technology priority
- 40 per cent said business intelligence and analytics
- 37 per cent said updating legacy systems
- 28 per cent said cloud: software-as-a-service
- 27 per cent said collaboration technologies.
IT management priorities
- 54 per cent said improving business processes was their top IT management priority
- 48 per cent said increasing IT capacity and resources to drive innovation
- 45 per cent said marketing the IT department so the business has a better understanding of IT's capabilities and processes
- 37 per cent said lowering IT's operational costs to free up money for new initiatives
- 30 per cent said increasing the scope of IT's centralised or shared services to improve efficiency.
Technology trends that matter to CIO
- 32 per cent said mobility mattered the most
- 30 per cent said cloud computing
- 15 per cent said big data
- 12 per cent said consumerisation
- 10 per cent said social media.
CIO's State of the CIO 2012 survey will be published soon.