Rabobank reduces malware risk with new authentication services
- 27 November, 2012 12:19
Customers of Rabobank Australia and New Zealand are being offered two factor secure authentication services when they transact online following the signing of a deal with US-based security vendor ThreatMetrix.
The bank selected the vendor’s TrustDefender Client, which is designed to reduce the risk of malware infecting customers' systems when they log into their account on the bank’s website. ThreatMetrix claims its software eliminates the risk of hidden malware compromising authenticated sessions to steal data, identities or money.
Rabobank A/NZ head of product management and development, Alister Bennett, said that the bank wanted to improve security for its rural customers, many of whom live in remote parts of Australia and New Zealand.
“We use two-factor authentication with a physical token for our Internet banking customers, which gave us confidence that we are interacting with legitimate clients online,” he said in a statement.
Any new customer who uses Rabobank Internet banking receives a two-factor authentication token and a message telling them they can download TrustDefender Client for free. When a customer logs into the bank’s website, they will also see a message telling them about malware risks.
“Since we started offering TrustDefender Client as a free download, we’ve seen client uptake to over 80 per cent,” said Bennett.
“Many clients have been very thankful of our technical expertise in helping them prevent malware and other cyber attacks.”
Computerworld Australia contacted Rabobank A/NZ for more information at time of publication.
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
- Saving Time and Money with Savvy Use of Flash in Automated Storage Tiering
- Leading insurance provider’s desktop virtualization deployment
- CryptoLocker - Your Money or Your Life
- Casestudy: Managing an Antivirus Service and Improve the Customer Experience
- Delivering Enterprise Information Securely on Android and Apple Devices
Trust issue looms large for tech companies capitalizing on personal data
5 women who've made it in IT
Five trends affecting legal CIOs
CIO Roundtable: The changing face of security
Bitcoin malware count soars as cryptocurrency value climbs
Pathways Leadership Development Program Overview 2014
‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs
Companies are responding to the digital generation’s preference for online support, with new channels like Live Chat and Email Management. These mobile-friendly solutions give customers the right answers at the right time, when self-service just isn’t enough, and phone calls are undesirable. Read about these new touch points and the importance of a personalized web self-service.
MAM Evaluation Guide: 10 Must Haves
Your employees demand more apps, more data, more convenience—which places a major strain on IT. Satisfy both sides with a Mobile App Management (MAM) solution. Here’s a guide to help you understand the critical success factors before getting started.