Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

TPG in hot water for access to 000 services

TPG will find itself inside the federal court again — this time for allegedly failing to adhere to the Emergency Call Service determination.

The Australian Communications and Media Authority (ACMA) is taking TPG to the federal court for allegedly failing to give customers access to emergency call services.

The ACMA has alleged the telco failed to give customers and other end users access to the '000' emergency service for six months between March and September in 2011.

“All Australians need to be assured that their telecommunications provider attaches the utmost priority to Triple Zero access,” Chris Chapman, ACMA chairman, said in a statement.

“We take any issues with access to the Triple Zero service very seriously.”

Under the Telecommunications (Emergency Call Service) Determination 2009, carriers are required to provide customers access to 000 services unless it is not technically feasible to provide access, or it adversely affects a carrier’s technical ability to provide access.

TPG found itself in the federal court earlier this year when the Australian Competition and Consumer Commission took the company to court for misleading ads, with the company fined $2 million.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

References show all
Comments are now closed.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: federal court, TPG, ACMA
Latest Blog Posts
Whitepapers
  • Pathways Advanced ICT Leadership Development Program Course Outline and Big 6 2013
    Developed by the CIO executive Council in conjunction with Rob Livingstone Advisory, Pathways Advanced is a 12-month CIO delivered, small group, mentor based professional leadership development program. Pathways Advanced brings together best practice, thought leadership and business insights for today’s most promising ICT professionals
    Learn more »
  • Transform IT, Transform the Enterprise
    Existing IT operational models and an ageing infrastructure are CIOs back from their full potential. This paper reveals the three IT imperatives for a CIO-led transformation, and details how CIOs are adopting strategies to change IT and assert their organisations as business leaders and innovators.
    Learn more »
  • Information Management
    Valuable data can be a needle in a haystack, but by leveraging the value in existing information assets, organisations can generate real and achievable gains in revenue generation, IT investments and productivity gains. This whitepaper discusses how Information Management (IM) is a multi-faceted discipline that can be employed to meet or exceed your business objectives.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Salary Calculator

Supplied by

View the full Peoplebank ICT Salary & Employment Index

Recent comments

Computerworld
ARN
Techworld
CMO