Prepare for IT change: Endeavour Energy CIO
- 23 August, 2012 16:26
Endeavour Energy CIO, Ian Robinson, (right) speaking at CA Expo 2012 in Sydney. Also on the panel was CA Technologies global presales vice president, Trevor A.Bunker, and Visa Asia Pacific director of eCommerce, Justin Roche.
Meeting the needs of users while balancing security and budget needs will help chief information officers stay relevant in the future, according to a CIO.
Speaking at the recent CA Summit 2012 in Sydney, Endeavour Energy CIO, Ian Robinson, outlined to delegates his IT strategy for the New South Wales-based electricity distributor.
According to Robinson, he was approaching IT agility in three steps. NSW State Premier, Barry O’Farrell, announced in March 2012 that the three NSW electricity distributors, Endeavour Energy, Ausgrid and Essential Energy would be amalgamated with the loss of 780 jobs.
Due to this amalgamation, Robinson said that the three company's IT departments needed to try and find operational synergies.
“That includes making our [IT] infrastructures a lot more flexible, rationalising our applications and finding new ways to work with service providers,” he said.
The second step for Robinson was driving down cost.
“Our business is looking at a eco system approach where instead of traditionally having our own field staff, we are now looking at partners and outsourcing of construction and maintenance work,” he said.
“That requires a whole new agility in being able to service those third parties, make them integrate with our business and bring a whole set of applications and solution sets that integrate with our systems.”
The third step is involving non-IT staff, such as engineers, with discussions on innovations such as smart grids.
“The people who operate the network, such as engineers, are starting to think in terms of operating a smart grid and how we get the information from the devices in the network,” he said.
Robinson acknowledged that bring your own device (BYOD) is inevitable. He said that Endeavour Energy’s field workers, who traditionally used a clip board, were now allowed to use devices on the company network.
“Consumerisation [of IT] means users have the power to buy a device on a cheap contract,” he said.
“BYOD means we have been able to drive out cost by identifying ways to remove things that are no longer needed,” he said.
While the company was allowing BYOD, Robinson added that he had an obligation to ensure that customer data, reliability and sustainability of networks was maintained.
“Security is always at the forefront but I think people need to identity what are the most critical risks and not get into mindless levels of detail about all the whitepapers you can read about [on] the threat landscape,” he said.
“We spend a lot of time at Endeavour Energy identifying key risks followed by auditing and doing risk frequent plans to incrementally improve security.”
Follow Hamish Barwick on Twitter: @HamishBarwick Follow CIO Australia on Twitter and Like us on Facebook… Twitter: @CIO_Australia, Facebook: CIO Australia, or take part in the CIO conversation on LinkedIn: CIO Australia
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.
Why change management doesn’t work
Larry Page wants to see your medical records
Dual-Persona Smartphones Not a BYOD Panacea
After two-year hiatus, EFF accepts bitcoin donations again
CIOs struggle to deliver timely mobile business apps: survey
Choice and Control – Considerations for Developing Enterprise Cloud Strategies
Enterprise-wide cloud implementation can be a challenging process, requiring a thoughtful, strategic approach. In this whitepaper, IBM® shares considerations for developing enterprise cloud strategies. It looks into how the rapid-scale enterprise-class environment can help enable the type of agile infrastructure that aids organisations in quickly meeting the demands of an ever-evolving marketplace, thereby providing true business value. Read now.
Managing the Rapid Rise in Database Growth: 2011 IOUG Survey on Database Manageability
As the era of “Big Data” marches on unabated, data is coming from an ever wider range of sources, including transactional systems, mobile devices, sensors, streaming media, and social networks. Businesses are looking for innovative ways to better leverage terabytes—and for some, petabytes—of information. Read more.
BYOD and Beyond - Implementing a Unified Access Solution
The rise of BYOD programs is the single most radical shift in the economics of client computing for business since PCs invaded the workplace. Whether you are contemplating the creation of a BYOD program or currently trying to establish one, this fact cannot be overstated. Find out how to overcome these challenges.