Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

Google fixes Gmail outage that affected millions of users

The problem lasted more than one hour

An outage that prevented millions of users from accessing Gmail on Tuesday has been resolved, according to Google.

Google first acknowledged the problem at about 12:40 p.m. U.S. Eastern Time in the Google Apps Status Dashboard, and declared the issue solved at around 1:45 p.m.

The bug affected "less than 2 percent" of Gmail's user base, the company said, without being more specific.

Gmail has more than 350 million active users, so an outage that lasts more than an hour and affects more than 1 percent of its users inevitably leads to discussion forums and social media sites lighting up with reports and complaints.

Assuming this outage affected 1.5 percent of the user base, that would translate to about 5.25 million impacted users.

Gmail is used by individuals for personal matters and by companies for employee communications as part of the Google Apps cloud-hosted collaboration and communication suite.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

More about: Google, IDG
References show all
Comments are now closed.
Related Whitepapers
Latest Stories
Community Comments
Latest Blog Posts
Whitepapers
  • How to Successfully Select an ERP System
    An Enterprise Resource Planning (ERP) system is a series of software applications that collect and compiles data from different departments to enhance collaboration and co-ordination within the business. If you’re looking to implement your first ERP system, or to upgrade from an existing system, this whitepaper offers eight simple steps for selection that will lead to long-term strategic success.
    Learn more »
  • Delphix and Pure Storage Team to Super-Charge Database Deployments
    This webcast presentation, prepared by Delphix and Pure storage, explores super-charge database deployments and how they can aid business strategy. The presentation details the main features of a new flash solution – high performance, inline data reduction, resilience and scalability, and the value of simplicity. Viewers can learn how to put an end to inefficient or delayed QA, Sharing DB environments, using DB subsets and slow environment builds.
    Learn more »
  • Top 20 Critical Security Controls - Compliance Guide
    Simply being compliant is not enough to mitigate attacks and protect critical information. Organizations can reduce chances of compromise by shifting away from a compliance-driven approach. This guide provides the Top 20 Critical Security Controls (CSCs) developed by the SANS Institute to address the need for a risk-based approach to security.
    Learn more »
All whitepapers
rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Latest Jobs
Salary Calculator

Supplied by

View the full Peoplebank ICT Salary & Employment Index

Recent comments